About the Position

Sr Mgr, Solution Consulting Finance, Procurement, Legal

Join ServiceNow as a Senior Manager in Solution Consulting for Finance, Procurement, and Legal. Lead a team of consultants to deliver AI-driven solutions.

Responsibilities

Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
Develop team members according to the demands of the business and according to their individual professional goals
Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
Work with regional sales managers to prioritize regional Solution Consulting efforts
Assign resources to sales opportunities, and consistently evaluate progress against goals
Assign resources as required to marketing and other efforts to support demand generation
Develop and deploy team training curriculums to meet the changing demands of the sales organization
Evaluate team members regularly through analysis of direct observation, peer feedback, and sales feedback
Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting, etc.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
7 years’ experience in presales
Experience managing presales teams as 1st line management
Deep experience with the Japan market and experience selling and gaining access to Japanese customers’ senior management
Understanding of standard approaches to coaching, mentoring, and management of individual contributors
Ability to motivate and inspire a growing team of Presales Solutions Consultants
Experience in Value Based Selling or Solution Selling
A thorough understanding of the SaaS Market space, the provision of PaaS-based solutions, and a broad understanding of Service Management practices

We Offer

Base pay of $151,875 - $250,575 per year, plus equity (when applicable), variable/incentive compensation, and benefits
Health plans, including flexible spending accounts
401(k) Plan with company match
ESPP, matching donations
Flexible time away plan and family leave programs
Competitive On Target Earnings (OTE) incentive compensation structure

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Sr Mgr, Solution Consulting Finance, Procurement, Legal

Job description