Job Description, Responsibilities & Requirements
About the Position
Chapter Lead Customer Journey Expert | True International Payments
Join ING Hubs Romania in Bucharest as a Chapter Lead Customer Journey Expert for True International Payments. This is a full-time professional role.
Responsibilities
- Lead and manage the customer journey for True International Payments.
- Develop and implement strategies to enhance the customer experience.
- Collaborate with cross-functional teams to ensure seamless customer interactions.
Requirements
- Proven experience in Customer Journey management.
- Strong leadership and team management skills.
- In-depth knowledge of international payments and financial services.
We Offer
- Competitive salary
- Opportunity to work in a dynamic and innovative environment
- Professional development and growth opportunities
About the Company
ING Hubs Romania is part of the global ING Group, offering a wide range of financial services and solutions.