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Sr. Technical Program Manager

Contactlab·Salary not specified

Primary stack

APIAI

Nice to have's

AI

Job description

About the Position

We are looking for a Sr. Technical Program Manager to join our team in Singapore. This role is pivotal in driving partner integration and solution development, leveraging AI to enhance work quality.

Responsibilities

  • Serve as the subject-matter expert on the Pinterest API and partner integrations, and the deep expert on Pinterest's business products - how to best deploy, build on, and troubleshoot them for partners
  • Own technical relationships with Tier 1 partners and Enterprise Advertisers, providing bespoke, proactive and reactive technical support through dedicated and scaled channels to ensure a high level of customer satisfaction
  • Provide on-call support coverage via on-call rotation for Pinterest business solutions such as Measurement and Delivery, debugging and resolving complex, multi-system technical issues end-to-end
  • Design, build, and ship scalable, production-grade systems, tools, and solutions - including new API launches, large-scale integration builds, partner-facing SDKs, and high-impact bug fixes - that drive partner integration, product adoption, and revenue growth, partnering with Engineering on design and delivery
  • Write clean, high-quality, maintainable code for APIs, SDKs, and partner-facing tools, and conduct and participate in code reviews to uphold code quality and long-term maintainability
  • Architect and integrate end-to-end systems with clear launch-plan strategies that address partner challenges at scale
  • Develop and maintain performance and quality monitoring systems to ensure partner integrations are highly available
  • Drive new product and solution development with Product and Engineering - building new products and improving existing ones by translating Tier 1 partner and Enterprise Advertiser requirements and market insights into shipped solutions and roadmap outcomes
  • Surface actionable insights from product-usage metrics to improve adoption and deliver new solutions for partner needs
  • Define the tools, processes, and documentation frameworks the team operates within, and lead cross-functional initiatives that shape Pinterest's broader developer ecosystem, mentoring junior team members on technical and partner-facing work
  • Lead AI-driven solutions and automations across the team, identifying opportunities and shipping systems that scale support and operations

Requirements

  • Minimum 4 years of Solution/Partner Engineering experience or integration experience; ideally at a large consumer tech platform
  • Business-level proficiency in Chinese is required for this role.
  • Experience leading technical partner/client calls
  • Experience integrating external APIs at scale using SDK's or writing custom client code
  • Ability to read and write complex scripts for data manipulation; must be familiar with a programming language such as Python or a shell scripting language
  • Ability to leverage AI to enhance work quality and decisions, and champion AI experimentation within the team

We Offer

  • Opportunity to work in a dynamic and innovative environment
  • Be part of a team that drives partner integration and solution development
  • Leverage AI to enhance work quality and decisions

About the Company

At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

© Contactlab. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.

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