Sr. Technology Engineer (Operations)

About the Position

We are seeking a Sr. Technology Engineer (Operations) with 5+ years of experience in software development to join our team in Deerfield Beach, US. This role focuses on cloud-native applications and AI-driven automation.

Responsibilities

• Development Capabilities:

  • Support hybrid environments spanning on-prem and Azure infrastructure.
  • A developer mindset with experience in Dev workflow, PowerShell, etc.
  • Cloud-Native application development experience in architecting, building, and deploying applications within AWS or Azure, leveraging cloud-native services.
  • Demonstrated 'developer mindset' with the ability to take full ownership of the application lifecycle-from initial code design and CI/CD pipeline automation to proactive production support and iterative feature enhancement.

• Automation/ AI Development Experience:

  • Proficiency in leveraging Generative AI tools such as GitHub Copilot, ChatGPT, and Anthropic Claude.
  • Demonstrated ability to integrate AI-driven coding assistants.
  • Familiarity with utilizing AI platforms for the rapid prototyping of automation tools and maintaining comprehensive technical documentation.
  • Explore and apply AI-assisted features within monitoring, event management, and SIEM tools to:
    • Improve signal quality / reduce alert fatigue.
    • Support faster incident triage.
    • Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

• Observability & Event Management:

  • Experience with tools such as Datadog and Dynatrace.
  • The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.
  • Assist with event management workflows, ensuring alerts are actionable and routed correctly.
  • Participate in efforts to reduce alert noise and repeat incidents.

Requirements

• Must Have:

  • 5+ years of experience in software development or systems engineering, with a "developer-first" approach to building, instrumenting, and supporting scalable applications in public cloud environments.
  • Proficiency in integrating Generative AI tools (such as GitHub Copilot, ChatGPT, or Claude) into the development lifecycle.
  • Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations.
  • Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.
  • Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.
  • Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools.
  • Exposure to public cloud environments, preferably Microsoft Azure or AWS.
  • Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.
  • Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.
  • Familiarity with Agile or SAFe ways of working, including collaboration in sprint-based delivery models, and cross-functional team engagement is a plus.
  • Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

• Nice to Have:

  • Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.
  • Experience with change management practices in an enterprise IT environment is beneficial.

Other Responsibilities

• Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.
• Support on-call or escalation rotations as needed.

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional growth and development opportunities

About the Company

Luxoft is a global technology services company that helps businesses transform and modernize their technology infrastructure. We are committed to delivering high-quality solutions and services to our clients, and we are looking for talented individuals to join our team.

Apply Now

If you are passionate about technology and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity. Join Luxoft and be part of a team that is shaping the future of technology.