Job Description, Responsibilities & Requirements
About the Position
SRE Expert Lead - WB Tech @ING Hubs Romania
We are looking for an SRE Expert Lead to join our WB Tech team at ING Hubs Romania. As an SRE Expert, you will play a pivotal role in guiding tribes toward achieving their Site Reliability Engineering objectives. You will operate with a high degree of autonomy, balancing the priorities of individual tribes with those of the broader organization. This role requires strategic thinking, strong stakeholder alignment, and the ability to collaborate within a distributed team-each member focusing on a specific tribe.
Responsibilities
As an SRE Expert, you will be dedicated to supporting the PSS SRE Team in their SRE objectives. Your responsibilities will include:
- Supporting or performing in-depth reviews and analysis on Asset/Service implementations regarding their monitoring and alerting setup.
- Supporting or performing in-depth reviews and analysis on Asset/Service implementations regarding their resilience architectural design.
- Providing knowledge sessions about SRE topics, like SLI/SLO definition and setup, how to perform resilience testing, review DR plans, identify toil, etc.
- Analyzing and helping support in Root Cause analysis and Post-Mortems, helping identify the necessary improvement actions to prevent the incident in the future.
- By (Incident, Problem, Change) data analysis, identifying structural improvements and advocating them in the organization.
- Providing hands-on support in case application teams are struggling with implementing ING monitoring and alerting standards.
- Contributing to the E&R organization.
- Being part of a Global SRE Guild.
Requirements
- Good understanding of Linux (RHEL) or Windows.
- Good understanding of SQL and familiarity with RDBMS databases (Oracle, MS SQL).
- Good understanding of CI/DC standards (preferably Azure DevOps).
- Extensive knowledge of IT tools to share and collaborate.
- Experience with monolithic application landscape.
- Must have user experience with monitoring and alerting tools (Prometheus, ELK, Grafana, etc).
- Knowledge of open telemetry is a bonus.
- Familiarity with Site Reliability Engineering – (SRE) (concept, SLI, SLO, error budgeting, availability reporting).
- Ability to understand Consumers and engineers.
- Problem-solving mentality.
- Strong voice and healthy skepticism.
- Mentor and coach other SRE Experts in the team.
- Good knowledge of IT security principles.
- Good knowledge of containers and cloud tooling.
We Offer
At ING, we offer a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time.
About the Company
ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We operate from two locations: Bucharest and Cluj-Napoca.
Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services.
Apply now and join our team to make a real impact!