About the Position

Sr.Functional Analyst (ISG)

Location: Bangalore / India

Work model: Hybrid

Date published: Jun 21 2026

Job category: Technology & Engineering

Job Summary

We are looking for a Sr.Functional Analyst with strong analytical and problem-solving skills, including data analysis experience supporting trading risk or capital markets technology platforms, particularly Calypso experience in Back office and Middle office modules.

Responsibilities

Drive detailed requirement elicitation by engaging business stakeholders, operations teams, and technology partners to clarify objectives and define precise functional outcomes for content management solutions within the ISG environment.
Translate business needs into structured functional specifications and user stories that can be easily understood and implemented by engineering teams while reducing ambiguity and rework across the delivery lifecycle.
Coordinate end-to-end content management workflows by designing metadata models, access rules, and lifecycle policies that support efficient search, retrieval, and compliant retention of business information.
Collaborate with architects and developers to validate that functional designs for content management platforms align with enterprise standards, non-functional expectations, and integration constraints across connected systems.
Perform process analysis for cards and payments operations where relevant by mapping current journeys, identifying pain points, and recommending content-centric improvements that shorten cycle times and reduce manual effort.
Create comprehensive functional test scenarios and acceptance criteria, then support system testing, user acceptance testing, and defect triage to ensure delivered capabilities match agreed requirements and quality expectations.
Prepare clear functional documentation, including process flows, configuration notes, and traceability matrices that help maintain system knowledge, support audits, and enable smoother onboarding for new team members.
Facilitate workshops, walkthroughs, and demonstrations in a hybrid setting using collaboration tools so that geographically distributed stakeholders gain a shared understanding of proposed solutions and delivery progress.
Monitor production usage patterns and user feedback for content management features, then propose incremental enhancements that improve usability, governance, and alignment with evolving regulatory expectations.
Advise business partners on how to leverage existing ISG content platforms and business analysis practices to streamline document-heavy processes and reduce operational risk in cards and payments contexts.
Coordinate closely with project managers to estimate functional effort, track deliverables, manage requirement changes, and report status, ensuring that milestones are met within agreed scope and timelines.
Support incident analysis by reviewing functional behavior, replicating reported issues, and collaborating with support teams to define root cause and recommend corrective changes that stabilize critical services.
Champion continuous improvement by reflecting on completed initiatives, collecting lessons learned, and suggesting enhancements to requirement practices, documentation standards, and stakeholder engagement approaches.

Qualifications

Demonstrate strong experience as a business analyst with six to eight years in functional roles, including proven capability in requirement gathering, process modeling, and collaboration with technical delivery teams.
Show deep understanding of content management principles such as document lifecycle, access control, metadata strategy, and regulatory-compliant retention in large enterprise environments.
Apply familiarity with cards and payments domain concepts, including transaction flows and dispute handling, to design functional solutions that reflect real operational constraints and customer expectations.
Communicate complex functional concepts in clear business language both in person and through remote collaboration tools, enabling diverse stakeholders to make informed decisions quickly.
Use structured analysis techniques such as use case definition and process mapping to decompose ambiguous business problems into actionable functional components for implementation.
Handle work effectively in a hybrid model by managing time, maintaining proactive communication, and ensuring that critical workshops, testing cycles, and sign-offs remain on track without on-site dependency.
Adapt to changing priorities by rebalancing requirement backlogs, clarifying impact with stakeholders, and preserving traceability so that scope adjustments do not compromise solution integrity.

About the Company

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process, and engineering expertise enable us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes, and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

We Offer

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program, and more.

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities to explore new technologies, industries, and locations-and build the skills you need to grow your career.

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your Path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision time

Our team will then review each candidate’s potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us-but you can count on us to keep you updated.

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Sr.Functional Analyst (ISG)

Job Description, Responsibilities & Requirements