Staff Data Scientist

About the Position

Join ServiceNow as a Staff Data Scientist to drive AI and ML initiatives in cybersecurity, leveraging LLMs and ML for advanced detection and remediation.

Responsibilities

• End-to-End Ownership: Drive complex AI and ML initiatives through the full product lifecycle from early-stage prototyping and deep domain analysis to production-grade deployment and monitoring.
• Architect & Deploy: Design and build production-ready AI models and system pipelines in Python using modern cloud and big data infrastructure (AWS, Spark).
• LLM Innovation: Integrate state-of-the-art Generative AI and LLM workflows directly into our core VMDR features to drive automated detection, prioritization, and remediation insights.
• Domain Deep-Dives: Partner closely with domain researchers, data engineers, and product leaders to dive into granular cybersecurity data and translate complex security problems into high-impact AI solutions.

Requirements

• Cybersecurity Background: Domain experience in cybersecurity (specifically Vulnerability Management, Asset Intelligence, or Threat Detection) is a big advantage, but not mandatory.
• LLM Expertise: At least 2 years of hands-on experience working with Large Language Models (LLMs), including prompt engineering, fine-tuning, RAG, agentic workflows, and orchestration frameworks (e.g., LangChain, LlamaIndex, vLLM, or similar).
• Solid ML Foundations: Deep algorithmic and theoretical knowledge in Machine Learning, supported by an Academic Degree (M.Sc. or Ph.D. preferred) or equivalent research experience.
• Production Engineering Skills: 5+ years of software development experience, with strong, production-grade Python coding abilities and experience deploying ML systems at scale.
• Self-Driven & Collaborative: An autodidact who naturally takes full ownership of problem domains, stays ahead of emerging AI trends, and thrives in a high-trust, collaborative team environment.

We Offer

• Competitive salary
• Opportunity to work in a leading AI-driven cybersecurity company
• Collaborative and innovative work environment

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.