About the Position

Staff Software Engineer, Platform Cryptography

Join ServiceNow as a Staff AI Security & Crypto Engineer to architect and deliver enterprise-scale security solutions.

Responsibilities

Design, build, and maintain high-quality, scalable, secure cryptographic services meeting FIPS compliance and regulated-environment requirements
Architect and operate mission-critical crypto services with reliability and security as first-class design constraints
Own services end-to-end on Kubernetes in a multi-tenant SaaS environment - deployment, scaling, on-call, incident response
Bring a security mindset to every design review: threat model the feature, not just the happy path
Evaluate where AI/ML has a legitimate role in the crypto/security space - anomaly detection in key usage, ML-assisted certificate lifecycle risk scoring, AI-assisted code review for cryptographic anti-patterns - and separate that from where it's a distraction
Collaborate with product owners, security architects, and platform teams to translate compliance and security requirements into working cryptographic frameworks
Mentor engineers on secure coding, cryptographic pitfalls, and design review rigor
Stay current on cryptographic advancements, including post-quantum readiness, and bring that forward before it's a compliance deadline

Requirements

8+ years of professional software engineering experience building and operating large-scale, production-grade applications and services.
Strong proficiency in Java, Go, Python, Node.js, or other strongly typed programming languages used at production scale.
Experience developing modern web applications and platforms using frameworks such as React, Angular, or Vue.
Strong computer science fundamentals, including data structures, algorithms, object-oriented design, and distributed systems tradeoffs.
Experience designing and implementing APIs and service integrations using REST, GraphQL, and modern backend architectures.
Hands-on experience with SQL and NoSQL databases in high-scale, cloud-native environments.
Proven experience building and operating services on Kubernetes, including deployments, Helm, CI/CD, observability, and multi-tenant SaaS environments.
Experience with public cloud platforms such as AWS, Azure, and/or GCP.
Proficiency with modern DevOps and platform engineering practices, including Docker, Kubernetes, GitHub Actions, Jenkins, ArgoCD, and infrastructure automation.
Experience leveraging AI-powered developer tools such as GitHub Copilot, Cursor, Codeium, or similar solutions to improve engineering productivity.
Familiarity with integrating and building applications using modern AI and LLM platforms, including OpenAI, Anthropic, or comparable foundation model APIs.
Working understanding of core cryptographic primitives, including symmetric and asymmetric encryption, hashing, digital signatures, and TLS/PKI fundamentals.
Demonstrated security-first engineering habits, including secure coding practices, threat modeling, vulnerability management, and rigorous code review discipline.

Nice to Have

Direct experience in cryptography, PKI, key management, or secrets management certificate lifecycle systems, HSM/KMS integration, or crypto-agility work
Hands-on AI/ML exposure
Experience applying ML techniques to security/ops problems (anomaly detection, risk scoring, log/telemetry analysis) or critically integrating LLM tooling into engineering workflows
Experience with regulated environments (FIPS 140-2/3, FedRAMP, common criteria, or similar)
Exposure to post-quantum cryptography
Track record mentoring engineers and raising the security bar on a team, not just shipping features

We Offer

Base pay of $166,500 - $291,400, plus equity (when applicable), variable/incentive compensation, and benefits
Health plans, including flexible spending accounts
401(k) Plan with company match
ESPP, matching donations
Flexible time away plan and family leave programs
Competitive On Target Earnings (OTE) incentive compensation structure for sales positions

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Staff Software Engineer, Platform Cryptography

Job description