Staff Systems Engineer

About the Position

We are looking for a Staff Systems Engineer to join our team in Toronto, with the flexibility to work remotely. This role is pivotal in building and managing our Canadian-based sovereign cloud on Google Cloud and contributing to our other globally distributed clouds.

Responsibilities

• Be the primary team to build and manage our Canadian-based sovereign cloud running on Google Cloud.
• Manage enterprise infrastructure at scale with code utilizing Terraform & Crossplane on public cloud (Azure, AWS & Google Cloud).
• Develop and onboard new services into our environment utilizing languages such as Go and Python, and automation tools such as Puppet and Ansible.
• Define unique solutions which have a real impact on our customers and meet their functional and security needs.
• Work on our next generation of software offerings such as Kubernetes.
• Research and implement new open-source and commercial tools, technologies, and methodologies.
• Collaborate with our peer teams such as SRE, networking, and System Administrators to ensure stability of our environment.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 8 years of related experience in a systems engineering, cloud, or infrastructure automation role with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
• Software-defined systems background, having experience writing code to automate and provision infrastructure in a language such as Python, Go, or Java.
• A learning mindset, with motivation to learn a diverse set of skillsets and bring real improvement to both our internal and external customers.

Nice to Have

• Technical competencies in some of the following:
  • Cloud (Azure, AWS, or GCP)
  • Infra as code (Terraform, cloud formation, or similar)
  • Kubernetes administration and development
  • Infrastructure management (e.g., Linux, networking, virtualization, DNS)

We Offer

• Base pay of $125,700 - 220,000 CAD, plus equity (when applicable), variable/incentive compensation, and benefits.
• Health plans, an RRSP Plan with company match, ESPP, matching donations, family and medical leave programs, and annual vacation: 20 days per year, accrued every pay period at 6.67 hours.

About the Company

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow-helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.