Staff Systems Engineer

About the Position

Staff Systems Engineer

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About the Company

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally.

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Responsibilities

• Lead initiatives to automate operational processes, reducing manual effort and increasing reliability, with a focus on scalability and security.
• Partner with IT and InfoSec leadership to design, implement, and optimise integrations across business-critical IT and security systems, ensuring seamless connectivity and data flow.
• Design, build, and maintain Infrastructure-as-Code for our identity, network, and security tooling, including CI/CD pipelines for safe, auditable change delivery.
• Champion compliance with industry best practices and security standards, including CIS Benchmarks, and proactively identify areas for improvement.
• Support GRC initiatives on control implementation, audit evidence gathering, and unlocking efficiency improvements through the adoption of automation.
• Collaborate with stakeholders to deliver projects aligned with the Enterprise Technology roadmap, ensuring measurable impact and timely delivery.
• Contribute to the secure configuration and monitoring of our AWS cloud infrastructure and working with the Platform team to ensure security initiatives are delivered in a scalable and reliable manner.
• Develop and maintain internal documentation and knowledge bases to ensure consistent, high-quality support and operational excellence.
• Mentor and support other engineers across InfoSec, IT, and the wider Engineering function, fostering a culture of continuous improvement, knowledge sharing, and technical excellence.

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Requirements

• Extensive experience in one or more of systems engineering, site reliability engineering, security engineering, or software development with a strong track record of hands-on delivery in both IT and security domains.
• Comfortable working collaboratively across multiple business functions, and can operate autonomously on high-impact and wide-reaching projects.
• Strong knowledge of systems integration and automation, with a passion for reducing operational complexity and driving continuous improvement.
• Awareness of industry standards and frameworks (such as CIS Benchmarks, SOC 2, PCI DSS), and experience implementing compliance controls in real-world environments.
• Strong cloud security expertise, including identity management, resource configuration, and monitoring. Hands-on experience working with AWS infrastructure, including containerised workloads and cloud-native deployment paradigms is highly desirable.
• Familiarity with modern device management, IAM, and EDR solutions (e.g., Okta, Iru, Island, SentinelOne), as well as collaboration and networking tools (e.g., Google Workspace, Slack, Cloudflare Zero Trust).
• Software engineering background (desirable), with experience in scripting or programming to automate workflows and integrate systems.
• Hands-on experience writing and operating Infrastructure-as-Code (Terraform strongly preferred) for identity, network, or cloud security systems.
• Effective communication skills with technical and non-technical stakeholders, and comfortable influencing at all levels of the business.
• Passionate about security, automation, and operational excellence, and want to make a real impact at scale.

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Nice to Have

• Experience with other cloud platforms beyond AWS.
• Familiarity with other IAM and EDR solutions not listed.
• Experience with other Infrastructure-as-Code tools beyond Terraform.

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We Offer

• Opportunity to work in a digital-first, collaborative environment.
• Be part of a diverse, growing group of Paddlers across the globe.
• Investment in learning and personal development.
• Flexible working arrangements with trust and autonomy.
• Global hubs to support local communities and focused collaboration.

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Everyone is Welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don’t care if, or where, you studied, what you look like, or where you’re from. We’re more interested in your craft, curiosity, passion for learning, and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

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Our Values

• Paddle Together - "None of us, is as smart as all of us"
• Paddle Simply - "Simple can be harder than complex: you have to get your thinking clean to make it simple"
• Paddle for others - "We can realise our wildest dreams, so long as we help enough other people to realise theirs"