Tech Stack
Job Description, Responsibilities & Requirements
About the Position
Strategic Account Manager
Location: US, Remote
Company: 15Five
Employment Type: Full Time
Date Posted: 2026-02-09
About 15Five
15Five is the AI-powered performance management platform built for business impact. Our all-in-one people management system is easy to use, delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. We combine generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.
Responsibilities
As a Strategic Account Manager, you will:
- Own the long-term commercial success of a defined portfolio of customers representing approximately $5M+ in ARR.
- Ensure renewal performance, expansion growth, and executive-level partnership development.
- Work closely with Professional Services Managers, Customer Experience Managers, Support, Executive Sponsors, and cross-functional GTM teams.
- Develop account-level renewal readiness and expansion strategies.
- Build and maintain multi-threaded stakeholder relationships.
- Generate and progress qualified expansion pipeline.
- Execute coordinated team-selling motions to close complex, multi-stakeholder renewal and expansion opportunities.
Requirements
- Proven success owning and growing strategic accounts with significant ARR responsibility.
- Genuinely love the craft of sales! Executive presence and consultative selling capability.
- Strong commercial acumen, including negotiation strategy, deal structuring, and long-cycle opportunity management.
- Exceptional forecasting discipline, pipeline rigor, and CRM hygiene.
- Strong data-centric mindset, using analytics and performance signals to guide prioritization and opportunity strategy.
- Adaptability in dynamic, fast-changing environments.
- Excited to leverage and help evolve an AI-powered GTM stack.
- Thrives in startup environments, energized by building, scaling, and shaping long-term company potential.
Skills Required
- Sales
- Consultative Selling
- Negotiation
- CRM
- Data-Centric Mindset
We Offer
- Competitive Salary: $118,000 - $155,000 a year
- Your Health & Wellbeing:
- Medical, dental, vision with 15Five cost subsidy
- Employer paid Short-Term, Long-Term Disability, and Term Life
- Family planning support with enhanced medical plans and consultation programs
- Inclusive Benefits Stipend
- Access to mental health and wellness resources
- Your Life:
- Flexible Time Off Program
- Generous paid leave for new parents
- Military leave
- Paid Company Holidays
- Sabbatical Program
- Your Future:
- 401K with 4% Matching after 6 months
- Your Work Life:
- Remote work
- Work with experts in leadership, culture, and personal development
About the Company
15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.
For more information see:
- Our Mission, Vision, & Values
- Our People and Culture
- Our Personal & Professional Development Resources
Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply-you could be exactly who we are looking for!
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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