Strategic Account Manager, Bulgaria

About the Position

Strategic Account Manager, Bulgaria

Glovo is seeking a dedicated Strategic Account Manager to join our team in Bulgaria. As a key member of the Glovo Partners & Brands team, you will be responsible for building and maintaining strong relationships with our top partners, including highly regarded brands, stores, and restaurants.

Responsibilities

• Build and maintain relationships with Glovo’s top Partners in the country.
• Develop and execute plans to drive partner growth through promotional negotiations, marketing activations, and menu performance.
• Onboard new top partners by providing necessary tools and information.
• Analyze partner KPIs and ensure business growth.
• Prepare reports and dashboards for partners and operational improvements.
• Gather feedback from partners to improve product, marketing, and operations.
• Lead commercial renegotiations to establish sustainable partnerships.
• Support closing partner deals with the sales team leader.
• Collaborate with colleagues in a supportive environment.
• Participate in team rotations to support commercial development.

Requirements

• At least 5 years of experience in a fast-paced environment.
• University degree from a renowned university (preferred).
• Experience in FMCG, food-hospitality, or on-demand delivery industry (preferred).
• Proven track record of understanding and empathizing with partners' business models.
• At least 4 years of experience working with external partners.
• Commercial skills and negotiation expertise.
• Excellent communication and stakeholder management skills.
• Strong problem-solving and analytical skills.
• Data-driven mentality.
• Project management skills.
• Excellent knowledge of Google Suite and/or MS Office, Excel.
• Excellent written and spoken Bulgarian & English skills.

Nice to Have

• Experience in start-ups, retail, telecoms, advertising, etc.

We Offer

• Top-notch private health insurance.
• Glovo free delivery and 80 BGN Food vouchers.
• Co-funded Multisport card.
• Extra time off, remote work options, and work-from-anywhere opportunities.
• Enhanced parental leave.
• Online therapy and wellbeing benefits.

About the Company

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit Glovo's website.

We thrive on diversity and believe it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram, check out our LinkedIn, and visit our website!