Strategic Governance & Business-IT Alignment Manager (K10149)

About the Position

Strategic Governance & Business-IT Alignment Manager (K10149)

Context

Following an audit within ICT, which also examined the interfaces between Business and IT, the organization aims to structurally strengthen its Business-IT governance, transparency, and steering. Therefore, a Strategic Governance & Business-IT Alignment Manager is sought, who will report directly to the CEO. The role combines, in an initial phase, the follow-up of audit recommendations with concrete operational improvements. In the long term, the role will support the evolution towards a service-oriented ICT organization, with a strong relationship with the Business, clear governance, financial control, and professional supplier management.

Responsibilities

Short Term: Initial Assignment until End of 2026, Part-Time (3 Days per Week)

• Follow up on the implementation of ICT audit recommendations, monitor progress, and report transparently to the CEO and relevant governance bodies.
• Control ICT outsourcing financially and contribute to the prioritization and monitoring of IT budget usage.
• Realize operational improvements in governance, financial control, and supplier management, based on the established audit findings and recommendations.
• Act as a liaison between Business and ICT, aiming to improve collaboration, clarify expectations, and provide more transparency regarding priorities, budgets, services, and progress.
• Define concrete actions, owners, decision points, and reporting agreements to ensure demonstrable and auditable follow-up.

Long Term: Structural Assignment

• Help implement a full-fledged service-based ICT model, with clear IT services, service ownership, service agreements, and a strong structural relationship with the Business.
• Further develop financial control and reporting on ICT expenditures, budget usage, outsourcing, and supplier performance, and report to the competent governance bodies.
• Contribute to the continuous improvement of Business-ICT governance, including roles, responsibilities, decision rights, escalation paths, and follow-up mechanisms.
• Ensure structural connection with Internal Audit, CISO, DPO, and other relevant organization-wide roles, respecting their independent responsibilities.
• Provide strategic advice to the ICT manager and other competent stakeholders on IT strategy, governance, service delivery, sourcing, and prioritization.
• Further professionalize Service Management and act as a joint escalation point for suppliers when structural relationship or cooperation issues arise.
• Promote collaboration between Business, ICT, Finance, Procurement, and suppliers, focusing on value creation, transparency, service delivery, and risk management.

Requirements

Skills

• Strong insight into IT governance, Business-IT alignment, Service Management, financial management, and supplier management.
• Ability to translate audit findings into achievable improvement actions, with clear priorities, owners, milestones, and reporting.
• Excellent stakeholder management and communication skills at the executive, business, and ICT levels.
• Independent, diplomatic, and connecting attitude, combined with sufficient assertiveness to monitor progress and decision-making.
• Strong analytical ability and experience with management reporting, risks, budgets, KPIs, and decision-making dossiers.
• Ability to organize governance and control pragmatically, without creating unnecessary bureaucracy.
• Good knowledge of common frameworks and practices in ICT governance and Service Management, such as COBIT and ITIL, is a significant asset.
• Experience with sourcing, contract, and supplier relationships, including handling escalations and following up on improvement plans.
• Coaching and facilitating skills to sustainably anchor collaboration and continuous improvement.

Experience

• Extensive relevant experience in a senior role within ICT governance, Business-IT alignment, ICT Service Management, ICT control, CIO Office, or a comparable governance and transformation environment.
• Proven experience in following up and implementing audit or improvement programs within a complex organization.
• Experience in financial steering of ICT, budget monitoring, outsourcing, and supplier management.
• Experience in designing or improving governance bodies, reporting models, roles and responsibilities, and decision-making processes.
• Experience in developing a service-oriented ICT organization and in collaboration between Business and ICT.
• Experience in a public, regulated, or highly controlled environment is a plus.
• Sufficient seniority to work directly with the CEO, executive board, ICT management, Business, Internal Audit, CISO, DPO, Finance, Procurement, and external suppliers.

Languages

Native language can be Dutch or French, and the candidate must have a very good oral and written level in the second language (FR or NL).

We Offer

• An initial part-time assignment of 3 days per week until the end of 2026, with the possibility of extension depending on the structural long-term assignment.