Strategic Projects Manager

About the Position

Strategic Projects Manager

AVAYL is a fast-growing, VC-backed startup transforming Medical Affairs in the life sciences industry through AI-powered solutions. We are looking for a talented Strategic Projects Manager to drive impactful projects with our clients, including top 10 Pharma companies worldwide.

About the Role

This role is ideal for someone with strong experience in stakeholder management, executive communication, and project management who is excited to join a rapidly growing organization. We are looking for someone who also brings experience supporting technology implementations, digital transformations, or similar change initiatives, and is comfortable working at the intersection of business and technology.

Responsibilities

• Act as the primary post-contract point of contact for clients, guiding them through onboarding, implementation, and long-term adoption while building trusted relationships across IT, business, and user stakeholders.
• Evaluate customer environments to understand workflows, systems, and organizational needs, ensuring our solutions align with both business objectives and technical requirements.
• Lead and coordinate successful onboarding and software implementations, setting timelines, managing deliverables, and driving adoption across all relevant stakeholders.
• Facilitate assessments and value evaluations to secure executive endorsement and support long-term rollouts.
• Build business cases, proposals, and strategic recommendations in partnership with AVAYL leadership to support customer success initiatives.
• Shape and continuously optimize the customer journey, identifying opportunities to enhance engagement, adoption, and overall satisfaction.
• Develop and maintain standardized content, tools, and templates to support consistent execution across projects and stakeholders.

Requirements

• Master's degree (or MBA) in Business Administration, Management, Economics, or a related field from a leading university or business school, with a strong academic record.
• 3+ years of experience in consulting or strategic project management within executive settings, demonstrating a strong ability to plan, coordinate, and execute projects while effectively building and maintaining lasting client relationships.
• Experience in a growth environment like start-ups or dynamic roles. A background in life sciences and knowledge of Medical Information processes and industry standards is a plus but not expected.
• Ability to translate customer challenges into solutions, building trust, nurturing client partnerships, and driving deals to closure.
• Strong foundation in planning, coordinating, and executing projects, with a proven ability to build and maintain lasting relationships.
• Excellent communicator capable of turning complex technical information into clear, actionable recommendations for clients.

We Offer

• Impact from day one: Contribute directly to transforming Medical Affairs in the life sciences industry and see the tangible results of your work.
• High-visibility projects: Work closely with top 10 global pharma clients and the AVAYL founding team, gaining exposure to senior executives and strategic decision-making.
• Professional growth: Accelerate your career in a fast-growing, VC-backed startup with opportunities to take ownership of high-impact projects and expand your skill set.
• Entrepreneurial environment: Be part of a builder culture where your ideas, initiative, and creativity shape both processes and the organization itself.
• Innovative technology: Partner with our tech and product teams to implement AI-powered solutions that deliver measurable value to clients and patients.
• Flexible work model: Enjoy a hybrid working model with up to two days per week working from home, with the option to work remotely on occasion, subject to discussion with and approval by the CEO and business needs.
• Collaborative culture: Join a highly motivated, purpose-driven team dedicated to excellence, speed, and meaningful impact.

About the Company

At AVAYL, we are building the future of Medical Affairs-fast, responsibly, and with impact. We are committed to leveraging AI to provide high-quality, evidence-based information to healthcare professionals, helping them make better-informed treatment decisions for their patients.