Strategic Sales Director - Midwest/Southeast

About the Position

Strategic Sales Director - Midwest/Southeast

United States (Remote)

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As a consultative sales professional, the Strategic Sales Director creates, identifies, and closes sales within a set of named accounts. The Strategic Sales Director helps solve the business needs of prospects and customers by aligning those needs and objectives with Five9’s offerings. Once an opportunity has been closed, the Strategic Sales Director’s job is to help manage the initial phases of post-sales support and ensure implementation is set up accordingly. This is achieved through the support of additional resources such as Technical Pre-Sales Support and Professional Services, whose goal is to help you close and deliver the Five9 solution.

• How does the Strategic Sales Director role generate value for customers?

• What makes a great Strategic Sales Director?

Why consider this role?

• Work for a successful technology frontrunner within the contact center industry with a positive track record of product innovation and market leadership.
• Five9 is a high-growth software leader with exceptional future upside.
• Benefit from a customized B2B selling process that includes Sales Aids, guidance, a proven sales methodology, and using Salesforce in tracking opportunities.

We only hire professionals who have a minimum of 10 years operating, selling, or servicing customer contact/engagement centers for Sales or Service. Your relevant experience is paramount to being considered. Candidates should possess a high level of professionalism, persistence, focus, and ability to execute while selling or serving our customers.

Responsibilities

• Create and drive revenue within a specified region or list of named accounts
• Generate business opportunities through professional networking and cold-calling
• Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
• Meet and exceed all quarterly and annual sales quotas
• Collaborate with peers and management around ways to continually improve the sales organization
• Own the sales cycle from lead generation to closure
• Provide expertise around particular areas of interest to discuss industry best practices and development of high-level strategies
• Develop business plan and present the business plan during quarterly review sessions
• Be proactive in all aspects of opportunity development
• Establish yourself as a ‘Trusted Advisor’ to the prospect or customer
• Bring net new and innovative ideas to both internal teams and the customer
• Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
• Self-generate leads from personal connections, referral partners, and regional networking events
• Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience

Requirements

• 10+ years of outside enterprise software sales experience in the contact center space
• Superior active listening skills
• Excellent objection handling and negotiating abilities
• Strong collaboration skills and ability to work alongside multiple team members
• Strong time-management and organization skills
• Excellent written and verbal communication skills
• Be able to work independently and as part of a team in a fast-paced, rapid change environment
• Experience selling at the C-level
• Proven track record of sales excellence
• A proven sales hunter and closer
• Highly persuasive
• Superior professional presence and business acumen

We Offer

• Competitive salary range: $125,900-$321,100 USD
• Health, dental, and vision coverage, beginning on the first day of employment
• Access to an innovative mental health support platform
• Generous employee stock purchase plan
• Paid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leave

About the Company

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at [email protected] to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.

View our privacy policy, including our privacy notice to California residents here: Five9 Privacy Policy.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.