Strategy & Consulting | Telecomunications & Media Business & Technology Transformation Consultant - Telecomms & Media

About the Position

Strategy & Consulting | Telecomunications & Media Business & Technology Transformation Consultant - Telecomms & Media

At Accenture, within the Strategy & Consulting – Global Network area, we work with leading global clients to design and implement strategies that drive transformation and sustainable growth. As part of our team, you will collaborate on projects that combine innovation, deep analysis, and strategic execution, helping organizations tackle their most complex challenges.

🚀 Work with Purpose. Make Your Vision Come True!

Join a team that transforms the world’s leading telecommunications operators by solving their most complex challenges. Design and execute innovative business solutions that improve how the world works and lives. Bring your industry knowledge and creativity to drive meaningful change, integrating experience across strategy, consulting, digital, technology, and operations.

Responsibilities

• 🎯 Lead a workstream within a global transformation program, from diagnosis through design to deployment.
• 🔄 Translate business needs into functional designs, user stories, and process flows.
• 📱 Redesign customer operations, sales, and service processes for B2C and B2B telecom businesses.
• ⚙️ Drive the functional side of platform implementations: requirements, configuration decisions, testing, and adoption.
• 🤝 Build trusted relationships with client stakeholders and communicate progress, risks, and trade-offs clearly.
• 🤖 Contribute to Gen AI use cases embedded into client operations.

Requirements

• 🎓 University degree in Business, Engineering, Technology, or a related field.
• 📅 2+ years of experience in consulting, systems integration, or in a transformation or platform role within a telecom operator.
• 🧠 Experience in at least one of the following: telecom domain (customer operations, sales and service, order management, lead-to-cash, or BSS/OSS) or enterprise platform implementations (Salesforce, SAP, or comparable market platforms), in any industry.
• 📖 Advanced English, spoken and written, to work day to day with clients in the U.S.

Nice to Have

• ☁️ Hands-on Salesforce experience in any cloud (Sales, Service, Communications, Revenue/CPQ, Marketing) and in any functional role: consultant, business analyst, product owner, configurator, or administrator.
• 🏅 Salesforce certifications (Administrator, Sales or Service Cloud Consultant, Business Analyst, Platform App Builder). If you hold one, tell us in your application.
• 🏃 Experience delivering in agile teams as Business Analyst, Product Owner, or Scrum Master.
• 💡 Exposure to Gen AI applied to customer operations or sales.

AT ACCENTURE, EQUALITY DRIVES INNOVATION

Did you know that Accenture was chosen as the most diverse and inclusive company in the world? We believe that the workforce of the future is an equal workforce for everyone.

All decisions related to the recruitment and selection process will be made without any distinction, exclusion, or preference based on race, color, gender, sexual orientation, disability, age, religion, political or union opinion, nationality, socioeconomic background, or any other characteristic protected under applicable law, that could result in the nullification or impairment of equal opportunity or treatment among candidates.

We Offer

• 🍔 PedidosYa credits
• 🏥 Swiss Medical health insurance – fully covered for you and your immediate family
• 🔌 Connectivity and electricity reimbursement
• 🏋️‍♂️ VIP Gym Pass – 100% covered
• 📆 Days off starting from your first year of service
• 🌴 Flexible holidays
• ⏰ Flexible work shifts
• 🎓 Bonus for higher education certifications
• 🎉 Day off on your birthday
• 💰 Performance bonuses
• 👶 Extended maternity & paternity leave
• 🧸 Daycare reimbursement
• ➕ And many more!

We have offices available in CABA, Córdoba, Mar del Plata, Rosario, Salta, and Mendoza! And if you’re located in other provinces, our positions are remote, so you can work from home! 🌎

About the Company

At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

Join Accenture to work at the heart of change. Visit us at www.accenture.com.