About the Position

Strategy & Operations, Infrastructure

Remote US

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Team

The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs.

Responsibilities

Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy.
Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity.
Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure.
Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle.
Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support).
Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently.

Requirements

Minimum Requirements

12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies
Experience working in highly cross-functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
Passion for digging deep into data and problem solving
Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL
Excellent written and verbal communication with the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
Demonstrated ability to thrive in influence without authority environments
Good balance of business and technical acumen
An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity

Preferred Qualifications

Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred.
Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes.
Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.

We Offer

Opportunity to work in a remote role within the US
Be part of a mission-driven company that aims to increase the GDP of the internet
Collaborate with a diverse and talented team focused on operational excellence and strategic growth

Strategy & Operations, Infrastructure

Job description