Strong Middle/Senior Business Analyst (Contract)

Remote•Salary not specified

Portugal · Belgium · United States · Madrid, Spain · Estonia

Tech Stack

FintechConfluenceJira

We are seeking a Strong Middle/Senior Business Analyst with experience in the Fintech sector for part-time cooperation.

Analyze the existing system behavior and workflows
Identify actual business rules, constraints, and dependencies
Design a single, coherent documentation structure usable by both delivery and support teams
Building the initial structure of the Support Knowledge Base
Create Support Runbooks
Conduct Validation workshops with the customer
Incident Management Guide (together with other team members)
Define acceptance criteria, edge cases, and constraints
Identify common user and system issues
Identify gaps, contradictions, and risks in existing behavior and requirements

3,5+ years of experience as a Business Analyst
Experience in analyzing system behavior, workflows, and business processes
Ability to identify business rules, dependencies, constraints, and undocumented requirements
Experience creating structured documentation (BRD, Functional & Non-Functional Requirements, Use Cases, Scenarios)
Experience building Support Knowledge Base, Runbooks, and troubleshooting documentation
Ability to define acceptance criteria, edge cases, risks, and gaps
Experience modeling business processes, user flows, state diagrams, and integration/data flows
Hands-on experience with Confluence, Jira, and diagramming tools (Miro, Lucidchart, Whimsical, or similar)
Strong communication skills and ability to collaborate with technical teams
Ability to work with incomplete or conflicting information
At least Upper-Intermediate level of English