Supervisor, Operations

About the Position

Supervisor, Operations

On-site | Full-time | Atlanta, United States

Are you a hands-on operations leader who enjoys working closely with teams, driving productivity, and ensuring daily operations run smoothly? This is your opportunity to play an important role in launching new data center locations with a global logistics leader! We are seeking motivated and experienced Operations Supervisors to oversee frontline employees responsible for the assembly, placement, and setup of data towers at new data center locations.

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Responsibilities

• Supervise hourly employees responsible for the assembly, placement, and setup of data towers at new data center locations.
• Assign daily work activities, establish priorities, and ensure scheduled tasks are completed efficiently and on time.
• Monitor employee productivity, work quality, and adherence to operational procedures.
• Promote a safety-first culture by ensuring employees follow established safety guidelines and company policies.
• Provide hands-on coaching, training, and guidance to support employee performance and development.
• Track employee attendance, monitor staffing levels, and communicate workforce needs to the Operations Manager.
• Address employee performance and conduct concerns, maintaining accurate documentation and coordinating disciplinary actions with HR in accordance with company policy.
• Monitor daily work progress, identify operational challenges, and communicate delays or concerns to site leadership.
• Ensure equipment assembly, placement, and setup activities meet established quality and customer requirements.
• Partner with the Operations Manager to coordinate resources, staffing assignments, and daily operational priorities.
• Support continuous improvement initiatives to enhance efficiency, productivity, and operational performance.
• Maintain accurate operational records, productivity reports, and employee documentation.
• Collaborate with cross-functional teams to ensure project activities remain aligned with schedules and operational expectations.
• Assist with the successful completion of site setup activities and transition to ongoing operations.
• Travel with the setup team to subsequent data center locations as each project is completed.

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Requirements

• Supervisory experience in warehouse, logistics, distribution, manufacturing, assembly, or similar operational environments.
• Experience overseeing hourly employees and managing daily work assignments.
• Strong understanding of workplace safety, productivity, quality, and operational performance.
• Ability to coach, train, and motivate employees in a fast-paced environment.
• Experience addressing employee performance, attendance, and workplace conduct concerns.
• Strong communication, organizational, and problem-solving skills.
• Ability to prioritize tasks, manage competing demands, and meet operational deadlines.
• Experience monitoring productivity metrics and maintaining operational documentation.
• Ability to work collaboratively with management, HR, and other departments.
• Willingness and flexibility to travel to new project locations as business needs require.

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Nice to Have

• Associate's or bachelor's degree in Business, Logistics, Supply Chain, Operations Management, or a related field.
• Experience supporting new site launches, start-up operations, or project-based environments.
• Experience in data center operations, equipment assembly, installation support, or technology infrastructure environments.
• Previous experience supervising teams responsible for equipment handling, placement, or assembly.
• Familiarity with attendance tracking, performance documentation, and employee coaching.
• Knowledge of Lean, Six Sigma, or continuous improvement principles.
• Experience working with warehouse management systems, productivity reporting, or operational tracking tools.

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We Offer

• Competitive compensation package.
• Opportunity to work in a dynamic, growing global organization.
• Career development opportunities.
• Collaborative and inclusive work environment.

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About the Company

At DP World, we are transforming global logistics through innovation, teamwork, and operational excellence. With a dedicated, diverse, and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We are committed to creating a culture where everyone feels respected, supported, and empowered to reach their full potential.

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Join DP World and Build Something Great!

If you're ready to lead, develop employees, and make an impact in a growing organization, apply today!