Job Description, Responsibilities & Requirements
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About the Position
Within the Swiss-Ukrainian E-Governance for Accountability and Participation Program (EGAP), East Europe Foundation announces a vacancy for the position of Support Agent.
Responsibilities
- Solve technical issues, answer questions, and take care of users.
- Qualitatively and quickly process requests.
Requirements
- Ability to work in multitasking mode.
- Good communication skills and the ability to effectively interact with users.
- The ability to quickly decide to respond to requests and find the necessary information.
- Ability to work in a team.
- Confident work with a computer and office programs.
- Fluency in written and spoken Ukrainian.
- A laptop and a headset.
We Offer
- Opportunity to work within the Swiss-Ukrainian E-Governance for Accountability and Participation Program (EGAP).
- Be part of a reputable organization, East Europe Foundation.
How to Apply
To participate in the competition, please send a motivation letter and resume to [email protected] with the subject “Support Agent” by July 2, 2024.