Support Associate (Hungarian speaking student)

About the Position

Support Associate (Hungarian speaking student)

Budapest, Hungary

About Wolt

At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world. In 2014 we started with the delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

⭐ Join Wolt as a Hungarian-speaking Support Associate! ⭐

Are you a great communicator? Do you enjoy working in a fast-paced, dynamic environment? Excited to be a part of a supportive team? If your answer is “yes,” then this role might be perfect for you! 🤩

We’re looking for onsite student part-time (30 hrs/week) Support Associates who can communicate fluently in Hungarian and English, both in writing and speaking. You’ll join our Support team for the Hungarian region in Budapest (Office location: 2nd district) and as part of our Country Support, you’ll be supporting Wolt countries and making a real impact every day.

💙 What you’ll be doing

• Assisting customers, courier partners, and venues across multiple countries via live chat and phone
• Helping ensure smooth and efficient delivery operations
• Working closely with the support team and other Wolt teams to continuously improve our service

🌟 What we’re looking for

You don’t need previous customer service experience - we’ll train you! If you do have experience, that’s a bonus, but what really matters is your attitude and eagerness to learn.

You’re a great fit if you:

• Communicate clearly, warmly, and with a customer-first mindset
• Learn quickly, multitask with ease, and enjoy a fast-paced environment
• Availability and the right to work in Hungary
• You can work minimum 30 hours per week as a student across different shift types (morning, night, weekend) as required since we operate 24/7
• You have professional working proficiency in Hungarian and English

🎁 What you’ll get by joining us

• The base hourly rate for students is 2,150 HUF.
• Shift allowance
• Wolt credits cashback benefit 💳
• Access to Wolt-wide training programs 📚
• Fruits, snacks, and drinks at the office 🍩🥤
• A friendly, growth-oriented environment where your work truly matters 📈

🚀 Ready to apply?

We’d love to meet you!

Join us and be part of a team that’s shaping the future of support at Wolt! 💙

Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring - learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash.

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Where did you hear about this job?

Do you have a student status in the current academic year? If you are a student, are you a member of one of these student associations: Jobb Kezek, Y Generáció, EU Diákok or Meló-Diák?

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Why do you find Wolt and this position interesting?

Please write in English how you would respond to this comment from a customer: “What is this??? I found a hair from my food. How disgusting!! I will never order from Wolt again and I’ll make sure everyone will know about this through social media."

Please write below how you would respond to this customer’s message: “I just tried Wolt for the first time, thanks for the great experience! After the surgery I haven’t been able to walk so well so ordering food to my home really saved my day.” Please write your answer in Hungarian.

We work from our office located in Budapest downtown.
Is it possible for you to make it home safely from our office when your shift is ending late? (11-12pm or 1-2am)

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Our support runs 24/7, and the longest shifts are 8 hours 20 minutes long. You would have a variety of day time, night time and weekend shifts. Is this okay with you?

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