Job Description, Responsibilities & Requirements
About the Position
Join our team as a Support Engineer in Salzburg, Austria, where you'll be the first technical contact for our global customers, ensuring their satisfaction.
Responsibilities
- Communicate with our customers in the DACH region and also worldwide
- Cooperate with our development departments and the project management team at our HQ in Salzburg
- Be the first technical contact for our customers in case of questions and problems
- Help to identify and solve technical problems remotely to ensure customers' satisfaction
Requirements
- Completed technical training (apprenticeship, HTL) or relevant professional experience in the IT sector
- Excellent communication skills and the ability to convey technical concepts in an understandable way
- Flexibility and willingness to work occasionally on weekends
- Good team player
- Good written and spoken English skills
We Offer
- Flexible work time and home office 1 day/ week
- Personal training and further education opportunities to support your career
- Free drinks, a wide selection of fruit & meal allowances
- Free parking spaces for cars and bicycles
- E-charging stations for electric cars
- Easy accessibility by public transport
- Team events - for a strong team spirit
- Attractive company discounts
- Health promotion (e.g., yoga)
- Attractive salary based on your qualifications and professional experience
About the Company
[Company description if present]