Support Mitarbeiter (m/w/d)
Primary stack
Nice to have's
Job description
About the Position
Support Mitarbeiter (m/w/d)
Mönchengladbach
Vollzeit
Festanstellung
About the Company
GUS Group is a company that values open communication, a casual culture, and flat hierarchies. We offer a supportive team environment, opportunities for professional development, and a structured onboarding process. Our benefits include Urban Sports Club, JobRad, Corporate Benefits, language courses (Babbel), 30 days of vacation, flexible working hours, and hybrid working options (office & remote).
Learn more about us at GUS Group.
Your Tasks
- Customer Support: Provide support and assistance to our clients in using the hazardous materials management system.
- Handling Support Requests: Address support inquiries via phone, email, and the ticketing system.
- Safety Data Management: Assist in maintaining and managing safety data sheets and hazardous materials inventories.
- Regulatory Advice: Offer advice on legal requirements in hazardous materials management.
- Training: Conduct user training sessions and onboarding for new clients.
- Problem Solving: Analyze errors and collaborate closely with the development department to resolve issues.
- System Implementation: Support the implementation of the system for new clients.
Requirements
- Education: A completed vocational training or degree in chemistry, environmental technology, occupational safety, hazardous materials management, or a comparable qualification.
- Experience: Experience in handling hazardous materials and relevant legal regulations (e.g., REACH, CLP, Hazardous Substances Ordinance).
- Technical Skills: Technical understanding and affinity for software solutions.
- Communication: Customer-oriented and communicative approach.
- Work Style: Structured and independent working style.
- Languages: Good command of German (spoken and written), English skills are a plus.
What We Offer
- Culture: Open communication, informal culture, and flat hierarchies.
- Teamwork: A committed team and collaborative work environment with close exchange and mutual support.
- Development: Opportunities for professional development and training tailored to your role and experience.
- Onboarding: Structured and comprehensive onboarding process supported by experienced colleagues.
- Variety & Autonomy: An exciting and diverse range of tasks with ample scope for shaping processes and solutions in a dynamic environment.
- Benefits: Urban Sports Club, JobRad, Corporate Benefits, language courses (Babbel), 30 days of vacation, flexible working hours, hybrid working options (office & remote), and much more!
Curious to learn more? Apply now – we look forward to getting to know you!
Contact
Carolin Pahn
HR Business Partner
[email protected]
© GUS Group. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.