Support Specialist Microsoft Dynamics Business Central (BC)

About the Position

Support Specialist Microsoft Dynamics Business Central (BC)

We are looking for a Support Specialist (m/f/d) - Microsoft Dynamics Business Central (BC) to join our team at PAYBACK GmbH in Munich. This role is a Permanent, full-time position with a contract type of 40 hours/week, starting at the earliest possible date.

Responsibilities

• Handle support requests in 1st and 2nd level support for Microsoft Dynamics 365 Business Central (BC)
• Analyze incidents, identify root causes, and coordinate sustainable solutions with business departments and service providers
• Support users with functional and technical questions related to Business Central (BC)
• Support tests, releases, updates, and ensure stable and smooth system operations
• Document solutions, processes, and known issues and continuously enhance our knowledge base
• Keep compliance and quality requirements in focus and ensure adherence to them
• Continuously expand your know-how in the Business Central (BC) environment as well as in related applications

Requirements

• Several years of professional experience in support, application management, or the operation of Microsoft Dynamics 365 Business Central (BC)
• Solid understanding of business processes and how they are mapped within Business Central (BC)
• Ability to analyze problems in a structured way and develop pragmatic and sustainable solutions
• Ownership, independent work, and proactive driving of topics forward
• Eagerness to continuously develop both functional and technical expertise and enjoy learning new things
• Initial knowledge of AL, Extensions, APIs, or integration scenarios
• Confident and professional communication with users, business departments, and external partners in German and English

We Offer

• Flexibility: 30 vacation days plus the option to purchase additional leave, hybrid working (2 days home office/week), option for a sabbatical
• Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, as well as coffee and tea
• Health & fitness: Free access to our in-house gym, health weeks, on-site massages and physiotherapy treatments
• Culture: Team events, social days, and an open “come as you are” culture, dogs welcome, commitment to female leadership
• Development: Individual training and development opportunities within the team and across the organization
• Mobility: Subsidized Germany ticket, central location with direct subway access, job bike leasing

About the Company

PAYBACK is the leading loyalty program in Germany and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees in Munich, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

The PAYBACK GROUP values diversity – come as you are