Surveillance Controller
Nice to have's
Job description
About the Position
Surveillance Controller
We are seeking a Surveillance Controller to ensure the security and integrity of our Live Casino operations, detecting irregularities and minimizing fraud.
Responsibilities
- Monitor Live Casino activity in real time to detect high-risk behavior or fraudulent play.
- Ensure the security, compliance, and fairness of gaming tables and technical equipment.
- Identify suspicious betting patterns and escalate issues per internal protocols.
- Gather and consolidate surveillance data for deeper risk analysis.
- Collaborate with Risk and Operations teams to assess potential threats and safeguard game integrity.
- Deliver clear and concise reports on observed trends, irregularities, or emerging threats.
- Maintain confidentiality and adhere to the highest standards of professional integrity.
- Communicate clearly with internal departments and external partners.
- Assist with daily operational duties and support initiatives led by the Team Lead or Manager.
- Document irregularities, suspicious behavior, and operational concerns with accuracy.
Requirements
- Recent graduate or final-year student in technical or analytical fields (e.g., computer science, engineering, business).
- Strong understanding of online gaming operations, especially Live Casino products.
- Willingness to work 9-hour shifts, including nights and weekends, within a 24/7 operation.
- Excellent attention to detail and analytical thinking.
- Effective time management and task prioritization under pressure.
- Strong ethical standards and professional integrity.
- Proficiency in Microsoft Office 365 (Excel, Word, Outlook).
- Excellent English communication skills, both written and spoken.
Nice to Have
- Familiarity with surveillance tools or security systems.
- Knowledge of data management or visualization tools (e.g., SQL, Tableau).
- Prior internship or academic projects in surveillance, security, or risk-related fields.
We Offer
- Private medical cover
- Private medical insurance to help you look after your health and wellbeing.
- Learning Hub
- Access to our online learning platform, with courses and resources to help you build your skills and grow your career.
- Relocation support
- Relocation assistance - visa, work permit, flights & travel insurance. Fully furnished accommodation with utilities included.
- Annual leave
- 25 days of paid annual leave.
About the Company
ARRISE Live is a global provider of live casino operations, delivering high-quality, immersive gaming experiences to millions of players worldwide.
Through a growing network of state-of-the-art studios across multiple international locations, the business supports partners such as Pragmatic Play with end-to-end operational expertise.
From professional presenters and studio teams to production functions including hair, makeup, and day-to-day studio management, ARRISE Live produces engaging live casino content.
It delivers classic table games such as blackjack, baccarat, and roulette, alongside a range of high-quality, interactive game shows.
Job Location
Ras Al-Khaimah, United Arab Emirates
© ARRISE. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
About us:ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!