Swedish Customer Consultant

About the Position

🌟 Join Our Team in Lisbon! 🌟

Are you passionate about streaming and dedicated to providing exceptional customer service? Do you speak Swedish fluently? We’re looking for a Swedish-speaking Customer Consultant to join our team at the biggest streaming platform and help us deliver outstanding support to our Premium Members!

Location

• City: Lisbon
• Country: Portugal

Responsibilities

• 🗣 Provide top-quality support to our Swedish-speaking Premium Members via phone, email, and chat.
• 🔧 Troubleshoot and resolve technical issues related to our streaming services, ensuring a smooth and enjoyable experience.
• 💭 Assist members with navigating our platform and making the most of its features.
• 📊 Collect and share feedback to help us enhance our services and improve customer satisfaction.

Requirements

• Fluency in Swedish and English (both written and spoken) is required.
• Previous customer service experience is a plus, particularly in a digital or streaming context.
• Excellent communication skills and a commitment to delivering exceptional customer service.
• Strong problem-solving abilities and attention to detail.
• A genuine passion for entertainment, including movies and series!

We Offer

• Competitive salary and comprehensive benefits package.
• A dynamic, international work environment.
• Opportunities for career advancement and professional development.
• Free access to our premium streaming service-enjoy unlimited movies and shows!

Why Lisbon?

Experience life in Lisbon, a city known for its vibrant culture, stunning views, and pleasant climate. It’s the perfect location for both work and leisure.

About the Company

The Biggest Streaming Platform is a leading global company dedicated to providing the best streaming experience to our Premium Members worldwide.