IT Operations Engineer
Primary stack
Job description
About the Position
Help build the internal technology experience behind an engineering-driven technology company.
We're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava. This role goes beyond traditional IT support. You'll be responsible for delivering a seamless employee IT experience - from onboarding and workstation setup to identity and access management, troubleshooting, and continuous improvement of internal IT processes.
We're looking for someone who enjoys ownership, solving complex operational problems, and continuously improving how internal technology works. If you're curious, proactive, and naturally look for better ways of doing things instead of simply following established processes, we'd love to meet you.
Responsibilities
- Provide day-to-day IT support to employees remotely and on-site
- Own IT onboarding and offboarding processes, ensuring a smooth employee experience
- Configure and maintain macOS workstations
- Manage user accounts, permissions, and access across internal systems
- Maintain IT assets throughout their lifecycle, including procurement, inventory, and logistics
- Troubleshoot hardware, software, and network-related issues
- Administer and support internal platforms, including Google Workspace, Atlassian, and GitHub
- Support identity and access management across cloud environments (AWS, Azure, GCP)
- Maintain clear and up-to-date technical documentation
- Identify opportunities to simplify, automate, and improve internal IT processes
Requirements
- Solid experience supporting macOS environments
- Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
- Experience with identity and access management
- Experience administering Google Workspace or similar collaboration platforms
- Experience with ticketing systems
- Strong troubleshooting and problem-solving skills
- Good documentation habits and attention to detail
- A proactive mindset with the confidence to suggest and implement improvements
Nice to Have
- Experience with MDM solutions
- Experience administering Atlassian products or GitHub
- Familiarity with AWS, Azure, or GCP
- Experience with LDAP, VPN, or identity management solutions
- Scripting or automation experience
- Interest in IT security and modern access management practices
We Offer
- Competitive salary
- Professional development budget
- Private medical insurance
- Financial support for important life events
- International and collaborative environment
- Regular company events
Benefits may vary depending on location and contractual agreement.
About the Company
This role is for someone who enjoys building better ways of working - not just keeping things running. You'll work closely with engineering and business teams, improve the internal technology experience across the company, and have the opportunity to introduce automation, standardize processes, and make everyday work easier for hundreds of colleagues. If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you'll likely thrive in this role.
Recruitment Process
- HR Interview
- Technical Interview
- Final Interview
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© Playson. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
🤘Playsonis a B2B game provider with 12+ years of experience on the market.Since 2012 we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European Markets and we operate in 27+ different jurisdictions.As of 2025, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.Our team of like-minded people operates and believes in our coreVALUES, which guide us through:🧬Build extraordinary Products, achieve extraordinary Results.We don’t want to build something ordinary, we want to build only extraordinary things. We are crazy about and obsessed with the product quality, regardless of what our product is — games, back-end services, internal events, or building excellent relations with our customers. We get ’high’ on our products, and their commercial performance is the best measure of success.🧬Up or Out.We want to create a high-achieving and productive working environment with a meaningful impact. In order to be a front-runner, we must go big with bold ideas and decisions whilst regularly presenting things we believe in!Playsoners embrace the change and initiate it if something does not seem to be right, are ready to grow and learn; if there’s a decision taken, then you either go up or out.🧬Fail fast. Learn fast.We recognize that when you wish to be faster than the competition, you need to experiment and while doing so you will fail sometimes. We favor failure recovery over failure avoidance, prototype and ship ideas fast to validate them with the market, make fast decisions, and don’t tolerate unneeded bureaucracy and consensus trap.🧬Be a Playsoner!Every Playson employee is outstanding and does their best to enable the success of the best possible product. It’s a safe environment to be brave and to speak up. It’s an environment where people keep their word and openly share knowledge. It’s an environment where everyone understands the meaning and impact of their work and is rewarded based on merit.Playsoners hit and reach their targets from Kyiv and Malta offices and other EU countries remotely.We do not limit ourselves and always seeking for better solutions.Wanna be a part of the ever-growingiGaming world?Our team of TOP market experts would be happy to have you with us and conquer together. Challenge yourself and join us!Do what you are passionate about in an innovative and rewarding environment where your impact matters.🇺🇦Playson vs military russian invasion in sovereign UkraineWe have always been supportive through variant political and social-economic disasters. In response to the unprecedented military invasion of Ukraine by russian federation, Playson is on a mission to help Ukrainian Military Forces, local volunteers, cyber forces community to fight back and protect its sovereignty by all possible means.In the meantime, our employees and their families’ safety remains of high priority. We have launched a special social package program aimed to:➟ Relocate employees and their families to safe places in western Ukraine➟ Support financially such employees in Ukraine➟ Launch few location points sponsored by Playson, so that our employees and their families could be staying in the safe place with all the amenities➟ Establish new hub in Slovakia, EU➟ Relocate employees and/or their families by their own will to our new hub in Slovakia with local legal-finance guidance➟ Help those willing to volunteer to combine it with work with no financial loss in their income➟ Support mental health by having a member of the Ukrainian Association of Psychoanalysis available for online 1×1 consultationsWe stand by Ukraine!Все буде Україна 💙💛LinkedIn:www.linkedin.com/company/playsonAmbitious goals request the ability to maneuver through changes in the world quickly. Playson is all about that.Join us today! For any additional inquiries, please email us at[email protected].
