System Operator I

About the Position

Kapsch TrafficCom is seeking a highly motivated, detail-oriented individual to join our team as a System Operator I in Utica, NY. The System Operator I is responsible for monitoring traffic conditions, coordinating incident response, and ensuring efficient operation of the Transportation Management Center (TMC) in Region 2. This role requires detailed familiarity with TMC daily obligations, tools, and systems.

Responsibilities

• Monitor traffic conditions and coordinate incident response
• Ensure efficient operation of the Transportation Management Center (TMC)
• Understand communications protocols and be knowledgeable about ITS elements
• Independently follow procedures and direction

Requirements

• Associate degree or higher; OR
• Minimum of 60 college credit hours (transcripts required)
• Two years of full-time employment meeting the Qualifying Experience criteria
• Must possess a valid driver’s license

Knowledge, Skills, and Abilities

• Proficiency in oral and written communication
• Computer/software skills, including MS Office applications and spreadsheets
• Ability to use roadway maps and knowledge of roadway elements, specifically local roadways
• Ability to work effectively with co-workers, NYSDOT staff, and partner agencies

Desired Qualifications

• Strong organization and interpersonal skills
• Ability to perform with minimal supervision
• Ability to cope with stress and perform in a cooperative team environment

Interview Requirements

• Demonstrate basic computer skills during the interview, including fundamental typing and navigating a standard Windows-based computer

Shift

Friday, Saturday, Sunday 1pm-9:30pm

Salary

$22/Hour

We Offer

• Full benefits package including:
  • Paid Time Off (PTO) – 20 days per year
  • No-cost medical insurance option for employees and eligible dependents
  • 401(k) with company match
• Opportunity to grow in an innovative, mission-driven industry
• Team-oriented and professional work environment

About the Company

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about our solutions and innovations, visit our website here.

Equal Opportunity Employer

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace. Kapsch is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation for any part of the application or interview process, please send an email to [email protected] to advise of the nature of your request along with your contact information.