System Reliability Engineer

About the Position

We are seeking a System Reliability Engineer with expertise in Linux, network knowledge, and cloud infrastructure management to join our team in Ukraine.

Responsibilities

• Support production engineering teams in deploying multiple infrastructure environments for customers
• Ensure the reliability, security, and performance of environments while continuously improving their architecture to meet evolving needs
• Develop and maintain various DevOps stack technologies, profiles, manifests to automate infrastructure deployments
• Handle and resolve support tickets related to customer environments, including requests for process and tool improvements
• Support and create documentation on how to manage and support infrastructure, including guidelines for integrating new technologies and updates

Requirements

• Linux Expertise

  • Proficiency in Linux systems, including RHEL, Debian, and Ubuntu.

• Network Knowledge

  • Strong understanding of TCP/IP, firewalls, routing, load balancing, email systems, and DNS.

• Cloud Infrastructure Management

  • Experience managing compute, storage, IAM, VPCs, and load balancing services on cloud platforms.
  • In-depth knowledge of production environment configurations and high availability in cloud infrastructures.

• Containerization

  • Build, deploy, and maintain containerized applications using Docker, Kubernetes, and Helm.

• Cloud Platform Services

  • Skill in configuring and maintaining services such as Nginx, php-fpm, PostgreSQL, ElasticSearch, Redis, and RabbitMQ for optimal performance.

• Performance Optimization

  • Expertise in identifying, analyzing, and resolving performance issues to maintain system reliability and stability.

• Infrastructure Monitoring

  • Knowledge of monitoring tools such as Icinga, Opsgenie, Prometheus, and Victoria Metrics for infrastructure monitoring and alerting.

• Communication

  • Good communication skills in English and Ukrainian.

Nice to Have

• Experience with IaC and CI/CD tools such as Terraform, Ansible, Jenkins, and GitLab.
• Knowledge of Puppet DSL, PuppetDB
• Experience with ELK stack

We Offer

• Competitive salary in USD
• Unlimited vacation, covered sick leaves, paid overtimes
• The opportunity for professional growth
• Pleasant working conditions in a comfortable office
• Welcoming atmosphere (awesome team of professionals always ready to help)
• Onboarding program
• English Courses

About the Company

Oro, Inc. is a leading enterprise software development company based in the U.S., offering B2B Commerce and CRM applications to companies around the world. As a product company, we focus on the development of Oro’s suite of software solutions, including: OroCRM, OroCommerce, OroPlatform, and OroMarketplace. Oro was founded in 2012 and today has grown to 160+ employees with operations in France, Germany, Poland, Ukraine, and the US.

At Oro, we are enthusiastic about what we do. And we do everything with passion.

This is not only because of the amazing products we create - but because our team is made up of a diverse group of talented technology professionals and industry leaders.

We are a fast-growing company and we’re hiring a Technical Project Manager to join our Professional Services team.

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