Systems Engineer - Productivity Engineering

About the Position

Systems Engineer - Productivity Engineering

Bengaluru, India

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

As a Systems Engineer at Okta, you will be at the heart of how our global workforce communicates, collaborates, and creates. You won’t just be "keeping the lights on"; you will be responsible for architecting workflows, securing our ecosystem, and ensuring that our stack - from Google Workspace to Slack and Gemini - works seamlessly for every employee, everywhere.

Responsibilities

• Infrastructure Management: Administer and optimize our core productivity suite, including Google Workspace, Gemini, Slack, Asana, and Smartsheet.
• AI Integration & Strategy: Lead the deployment, management, and troubleshooting of enterprise AI tools (specifically Gemini), ensuring they are integrated safely and effectively into daily workflows.
• Enablement: Create technical documentation and partner with cross-functional teams to drive best practices and high adoption rates of new applications and features.
• Global Support: Act as a Tier 3 escalation point for complex technical issues, supporting a fast-paced, 24/7 global environment from our Bangalore hub.
• Governance & Standards: Define and enforce global standards for tool usage, security permissions, and data governance.
• Process Automation: Identify manual bottlenecks and use APIs or scripting to automate repetitive administrative tasks.

Requirements

• Technical Expertise: Proven experience managing Enterprise-level Google Workspace (DNS, Mail routing, Vault, DLP) and administrative experience with tools such as Slack, Asana, and Smartsheet.
• AI Proficiency: Practical experience managing and deploying Gemini and other AI-driven productivity interfaces within a corporate framework.
• Operational Agility: Experience working in a fast-paced environment supporting a distributed, global company.
• Governance Mindset: A track record of implementing "least privilege" access models and driving standards in usage and best practices.
• Automation Skills: Proficiency in Apps Script, Python, or Bash to manage large-scale migrations or system integrations.
• Communication: Excellent verbal and written skills to lead training and influence standard usage across the org.

We Offer

• Build With Purpose: Work on meaningful problems that simplify and secure how Okta operates at a global scale.
• Cutting-Edge Stack: Work with the latest from Google’s AI suite (Gemini) as well as other AI tools and functionality.
• Grow in a Technical Culture: Join a supportive, high-caliber team that values technical excellence, clean code, and personal development.

About the Company

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

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The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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