Systems Integration Specialist – NetSuite

About the Position

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. Caseware is seeking a Systems Integration Specialist – NetSuite to support and evolve our NetSuite ERP ecosystem. This role will focus on system administration, configuration, customization, and integrations that enable finance and business teams to operate effectively at scale. Working closely with Finance, RevOps, and IT, you will help optimize workflows, maintain data integrity across connected systems, and deliver solutions that improve automation, compliance, and operational efficiency.

❗This is a new vacancy.

**❗**This is a full-time, permanent position.

📍This is a hybrid role, requiring the successful candidate to work three days a week at our Toronto office (351 King St E, Toronto, ON).

Responsibilities

• Assist the Finance/Enterprise Systems team in administering and configuring the NetSuite ERP, including roles, permissions, workflows (SuiteFlow), saved searches, custom records, and forms to support finance and business operations.
• Design, build, and maintain integrations between NetSuite and other enterprise systems (e.g., Salesforce, billing, payroll, and data warehouse platforms) using SuiteScript, SuiteTalk (SOAP/REST), and middleware/iPaaS tools.
• Partner with Finance, RevOps, and IT stakeholders to gather requirements and translate business processes into scalable NetSuite configurations and customizations.
• Troubleshoot and resolve system issues, data discrepancies, and integration failures across connected financial systems, ensuring timely break-fix support.
• Support quote-to-cash, order-to-cash, and lead-to-revenue workflows by maintaining data integrity between NetSuite and upstream/downstream systems like Salesforce.
• Lead or support NetSuite upgrades, sandbox testing, and release management, minimizing disruption to financial operations.
• Develop and maintain custom scripts (SuiteScript), scheduled scripts, workflows, and RESTlets to automate manual processes and extend NetSuite functionality.
• Support integration of acquired entities into NetSuite, including data migration, chart of accounts alignment, and workflow standardization.
• Create and maintain technical documentation, process runbooks, and training materials for system configurations, integrations, and end-user procedures.
• Ensure system security, SOX/audit compliance, and adherence to data governance standards across financial systems.
• Participate in sprint grooming, standups, and retrospectives to plan, track, and continuously improve delivery of enhancements and support work.

Requirements

• Three (3)+ years of experience as a NetSuite Administrator and/or Developer, including hands-on configuration, customization, and scripting.
• Proficiency with SuiteScript, SuiteFlow, SuiteTalk (SOAP/REST web services), and SuiteBuilder customizations.
• Experience integrating NetSuite with third-party systems (e.g., Salesforce, Avalara, payment processors, data warehouses) via APIs or middleware/iPaaS platforms (e.g., Celigo, Boomi, MuleSoft).
• Solid understanding of core financial and accounting processes, including general ledger, accounts payable/receivable, revenue recognition, and financial reporting.
• Familiarity with commercial and financial workflows including quote-to-cash, subscription management, and lead-to-revenue.
• Experience with data migration, ETL processes, and system integration testing.
• Ability to manage and prioritize tasks/projects in JIRA, including supporting refinement and sprint planning.
• Strong analytical and troubleshooting skills, with the ability to diagnose issues across integrated systems.
• Strong communication skills, written and verbal, with the ability to translate technical concepts for business stakeholders.
• NetSuite certification (e.g., SuiteFoundation, ERP Consultant) is an asset.

We Offer

• Competitive salary between $90,000 CAD and $115,000 CAD per year.
• Discretionary bonus and/or commission.
• Flexible work options, remote opportunities, and generous time-off policies.
• Comprehensive benefits such as health insurance and retirement plans.
• Recognition and rewards through performance bonuses and career growth opportunities.
• Work on international projects and collaborate with a diverse, global team.

About the Company

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please email our People Operations team at [email protected].

AI Usage:

The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co

Security and Fraud:

*Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.   *

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.