Job Description, Responsibilities & Requirements
About the Position
We are seeking a Talent Acquisition Operations Specialist to drive operational excellence across our talent acquisition function in Malaysia and the broader APAC region.
Hybrid in Vietnam: Ho Chi Minh City
You will own and optimize TA processes, deliver data-driven insights and partner with TA leaders and business stakeholders to ensure a seamless and efficient hiring experience.
Responsibilities
- Own and continuously improve end-to-end Talent Attraction processes across requisition management, interview coordination, and selection
- Manage interview scheduling across multiple time zones while ensuring a seamless experience for all parties
- Oversee internal job boards and external career portals to ensure accuracy and alignment with employer brand guidelines
- Direct internal and external referral programs, track effectiveness, and recommend improvements
- Build and maintain recruitment dashboards and reports to translate data into actionable insights for leadership
- Identify process bottlenecks and implement scalable solutions to enhance team productivity and hiring outcomes
- Support projects including process redesigns, knowledge base documentation updates, and coordination of hiring events
Requirements
- Proven experience in Talent Acquisition operations, recruitment coordination, or HR operations within a regional or multi-country setting
- Hands-on experience with Applicant Tracking Systems (ATS)
- Advanced proficiency in Microsoft Excel and strong working knowledge of the broader Microsoft Office suite
- Strong analytical skills with the ability to interpret recruitment metrics and present findings to diverse audiences
- Clear communication and interpersonal skills to build relationships across geographies and seniority levels
- Process-oriented mindset with a proactive approach to identify and solve operational inefficiencies
- Familiarity with AI tools, frameworks, and prompt engineering to optimize hiring and operations workflows
Nice to Have
- Experience with data visualization tools like Power BI
- Background in supporting high-volume recruitment
- Experience with recruitment agency communication and vendor management
- Knowledge of APAC labor markets, employment regulations, and cultural nuances in hiring
About the Company
EPAM Systems is a global software engineering and product development company that partners with many of the world's leading brands to deliver high-quality software solutions.