Team Lead Business Development (m/f/d)

About the Position

Team Lead Business Development (m/f/d)

City: Zagreb

Department: Business Development

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As a Team Lead Business Development (m/f/d), you will be managing operational and regulatory processes such as permits, bus stop authorizations, and service documentation, along with contributing to market launches and expansion initiatives across new regions. You will be driving partner acquisition and managing the full sales lifecycle-from first contact through contract signing-while ensuring alignment with internal processes and timelines. You will oversee and support a team of BD professionals, track performance, remove blockers, and coordinate closely with cross-functional teams to ensure seamless execution.

Responsibilities

• Identify and initiate contact with new bus partners, while supporting the development of long-term strategic relationships
• Coordinate and monitor the full sales cycle (from partner acquisition to contract signing), ensuring compliance with internal procedures, timelines, and quality standards
• Lead the day-to-day management of BD managers/specialists, including priority setting, KPI tracking, performance oversight, and removal of operational blockers
• Oversee the preparation, processing, and verification of documentation required for county, inter-county, and international transport permits
• Manage operational planning activities, including preparation of timetables, price lists, itineraries, and driver schedules, ensuring submission for approval and signature
• Coordinate and monitor bus stop authorization processes across national and international networks, working closely with regulatory bodies and bus stations
• Support market expansion and new country launches (e.g., CEE South / non-EU), while acting as the key interface between BD and internal teams (Network Planning, Operations, Legal, Finance) to ensure smooth information and documentation flow

Requirements

• Bachelor’s degree in Business Administration, Economics, Transport & Logistics, or a related field
• 3+ years of experience in business development, partner management, or operations, ideally within transportation or mobility
• Previous experience in a team lead or supervisory role is a strong advantage
• Solid understanding of road transport regulations and licensing procedures; experience working with regulatory bodies is a plus
• Experience in preparing operational transport documentation; CPC certification (per EC Regulation 1071/2009) is a strong advantage
• Strong communication, negotiation, and cross-functional collaboration skills, with the ability to manage multiple stakeholders, tasks, and KPIs. Highly organized, proactive, team-oriented, and comfortable working on international projects
• Proficiency in MS Office and CRM tools; fluency in Croatian and professional English

We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: [Locations - Flix Career](Locations - Flix Career)

About the Company

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.

As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!

Apply Now

Apply via LinkedIn or, if you prefer, use our form to take the next step – your journey with Flix starts here!