Team Lead - Training and Mission Success - International
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Job description
About the Position
Team Lead - Training and Mission Success - International
London, United Kingdom
About the Company
Helsing is a defence AI company dedicated to protecting democracies. We strive for technological leadership, ensuring open societies can make sovereign decisions and uphold ethical standards. Our team of engineers, AI specialists, and programme managers is committed to solving complex problems with an open and transparent culture.
Responsibilities
- Lead end-to-end project management of international field deployments and training courses, ensuring on-time, on-standard delivery across multiple simultaneous engagements globally.
- Serve as the primary business development lead during customer-facing deployments, building trusted relationships with defence and government stakeholders.
- Deliver HX-2 tactics instruction to customer personnel as the subject-matter expert for the ALTRA recce-strike system.
- Act as the senior customer success owner during field engagements, proactively identifying and resolving issues, capturing feedback, and translating customer outcomes into measurable programme, training, and product improvements.
- Represent Helsing operationally across international markets, coordinating closely with internal teams to align field activity with strategic business priorities.
Requirements
- Leadership experience managing complex field operations and/or training programmes in high-stakes, time-critical environments, ideally within a military or defence context.
- Experience in the design, development, and implementation of NATO or equivalent training programmes, including experience of training design frameworks such as: UK DSAT; US SAT / ISD (ADDIE); NATO Systems Approach to Training; and NSIQC.
- Direct, hands-on experience operating or instructing on the HX-2 recce-strike system, or have served as a qualified tactics instructor on a comparable recce-strike, loitering munition UAS platform, or within a support weapon trade such as Javelin anti-tank, reconnaissance, or sniper specialisms.
- Ability to build and sustain trusted relationships with senior defence or government customers, and operate as a business development lead during live customer engagements.
- Hold, or are eligible to obtain, the security clearance required for the operational demands of this role.
- Communicate with clarity and authority in English to native standard, with the interpersonal range to operate effectively across diverse international defence audiences.
We Offer
- Competitive salary and VSOP options
- Relocation support: up to €2,500 and 4 weeks temporary accommodation
- Learning: €500/£450 yearly allowance
- Health & wellness: gym membership and mental health support (Nilo.health)
- Social: regular company events and monthly social allowances
- Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers
- Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work
- A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company.
Join Helsing
- Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns.
- The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital.
- Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure.
- In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities.
- We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity.
Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.
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