Team Leader Cash Collection Spanish

About the Position

LoboHR, a recruitment agency (nr 7502), is looking for the best employees for its clients. We save time and contribute to the success of our partners by using modern recruitment techniques supported by innovative IT technologies.

For our client, an international SSC/BPO company, we are looking for candidates for the position:

Team Leader Cash Collection Spanish

Location: Katowice

Are you willing to lead a new structure and participate in process transition? Do you have experience managing people in Credit and Collections process? Are you a Spanish speaker?

Then the Cash Collections Team Leader role could be for you!

Responsibilities

• Leading team to execute towards high aspirations, driving the team processes and capabilities towards best in class,
• Building talent through the management of the team,
• Mentoring team members as needed, challenging their work and recommendations, pushing their thinking and guiding the team towards best practices,
• Creating SMART deliverable objectives to ensure SLAs/KPIs are met along with career development growth,
• Maintaining adherence to Credit & Risk Management policies and procedures covering credit evaluation, collection and exposure control,
• Overseeing and approving high exposure, exception setting of credit lines and payment terms,
• Initiating, developing, recommending and implementing changes that improve system and process efficiencies,
• Driving process migration and changes after the stabilization phase (accountability for Cash Collection strategy),

Requirements

• Experienced Team Leader with at least 1 year of track record of managing team,
• Relevant experience in Order to Cash or Accounts Receivable processes,
• Excellent interpersonal and leadership skills,
• Very good MS Office skills, i.e. Microsoft Excel, MS Word, Power Point, MS Teams,
• B2/C1 level language proficiency in English,
• B2/C1 level language proficiency in Spanish

We Offer

• Great opportunity to join a globally recognized brand, have an independent role with the possibility to be a part of international projects,
• Modern office located close to the city center (for now only home office),
• Private Medical cover and life insurance,
• Multisport card or other benefits

About the Company

LoboHR is a recruitment agency (nr 7502), which provides its clients with the best employees. We save time and contribute to the success of our partners by using modern recruitment techniques supported by innovative IT technologies.

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