Team Manager, Enterprise Solutions Engineering
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Nice to have's
Job description
About the Position
Team Manager, Enterprise Solutions Engineering
- Location: Tokyo, Japan
- Department: Sales
About the Role
Box is a leading cloud content management company headquartered in Redwood City, California, with offices across the United States, Europe, and Asia. Box Japan, established in 2013, is the Japanese subsidiary of Box.
We are seeking a Team Manager for Enterprise Solutions Engineering to lead our team in Tokyo, Japan. This role will drive the growth of Box in the Japanese market and transform enterprise customers through Content + AI.
Responsibilities
- Manage, recruit, and coach the Enterprise Solutions Engineering team to build a high-performance organization with expertise and psychological safety.
- Collaborate with sales leaders to develop territory and account strategies, enhancing pipeline, deal quality, technical win rates, and forecast accuracy.
- Standardize and scale the SE process from discovery, technical qualification, value hypothesis, demos, workshops, PoCs, and RFP responses to implementation and expansion.
- Review and support proposals combining Box AI, AI agents, AI Studio, search/deep research, data extraction from unstructured content, and workflow automation.
- Organize customer insights, competitive information, and product feedback for the Japanese market, delivering them to Product Management/Engineering to support prioritization and execution.
- Lead market awareness of Content + AI/ICM through regional conferences, BoxWorks, customer events, and partner seminars, enhancing Box's thought leadership.
- Collaborate with sales, customer success management (CSM), consulting, professional services, and partners to achieve customer success from onboarding to utilization and expansion.
Requirements
- Experience: 5+ years in presales, solution architecture, IT consulting, or enterprise technology proposals.
- Management Experience: 2+ years managing a Solutions Engineering/Presales team (including recruitment, goal setting, evaluation, and coaching).
- Technical Knowledge: Practical knowledge in multiple areas such as cloud, SaaS, security, enterprise architecture, SaaS integration, and AI/automation.
- Sales Skills: Experience in complex high-touch proposals to large enterprises, forming agreements with executive and technical decision-makers, and successful partner/alliance collaborations.
- Leadership: Ability to switch between technical depth and business perspective, clearly communicate complex content, and gain the trust of both teams and customers.
- Languages: Native or business-level Japanese and English proficiency to collaborate with global teams.
Nice to Have
- Strong leadership skills with a Hungry, Humble, Smart attitude.
- Continuous learning mindset to thrive in the fast-changing AI market.
We Offer
- Financial Benefits: Equity for new hires, participation in our stock plan, and performance-based pay.
- Time Off: Flexible time off, birthday holidays, VTO, and a sabbatical after seven years.
- Growth Opportunities: Pitch ideas at our annual Hackathon, participate in learning programs, and advance through clear career paths.
- Healthcare: Global, inclusive benefits including mental health, wellbeing, and family support.
- Family Support: Paid parental leave, fertility benefits, and family-forming support.
- Wellness: Fresh Air Days for recharging and a monthly wellness subsidy for fitness.
- Community: 11 employee-led resource groups, over 20 interest groups, global virtual events, and paid volunteer time off.
About the Company
At Box, we value diversity and are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground of discrimination under applicable human rights legislation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
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About the Company Box is the leader in Intelligent Content Management. The company's platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Products, Services & Tech Stack Core Solutions AI-Powered Content Management Workflow & Collaboration Enterprise AI Technologies & Frameworks Box Agent Box Zones Box AI Studio AI-native APIs Project Scope & Target Clients Client Base Trusted by the world’s leading organizations Engineering Scale Named a Leader by independent analyst firms Recognized for AI/ML, integration and interoperability, and security
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