Team Manager (Online Gaming)
Job description
About the Position
We are looking for a Team Manager (Online Gaming) to join our team at Evolution, the world’s leading provider of video-streamed Live Casino solutions. Ensure operational excellence and balance team needs with company goals.
Responsibilities
- Manage, supervise, coach, motivate, and build team spirit
- Be the first point of contact for subordinates
- Present new ideas and policies to prospective teams
- Work within your own team/s to produce the required results and to meet Company targets
- Prepare and monitor teams’ KPI data, create and execute weekly/monthly/quarterly improvement plans
- Participate in subordinates’ recruitment and training process
- Be an example of a star performer and coach other subordinates on shift
- Organize and lead team and individual meetings
- Manage employee expectations and eventual requests
- Establish and maintain cross-departmental cooperation
- Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
- Handle disciplinary cases
- Manage projects and deadlines set by your direct managers
- Manage ad-hoc situations which may occur on shift in an appropriate manner
- Manage the scheduling process
- Conduct routine floor walks within the studio
Requirements
- Minimum 2 years of Supervisory or Shift Manager experience
- Technically proficient in computer programs, especially Microsoft Office
- The ability to work flexible hours
- Managerial courage to lead and hold others accountable
- Prompt and organized
- Travel may be required
We Offer
- Paid Time Off
- 401K Match
- Paid Holidays
- Employee Referral Program
- Medical, Dental & Vision Insurance Plans
- Company Paid Life and AD&D Insurance
- Commuter Flexible Spending Account (FSA)
- Nationwide Employee Discount Program
- Full Training & Growth Opportunities
- Professional and personal development – for the right person there is opportunity for the role to grow in responsibility
About the Company
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting, and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City, and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution US was established in 2018. More information on Evolution.com.
All your information will be kept confidential according to EEO guidelines.
© Evolution. This job description was sourced from the employer's public career page. TheJob is not the employer — we index the posting and route candidates to the source. All content rights and hiring decisions belong to the employer.
Evolution is the world’s leading provider of video-streamed Live Casino solutions, delivering world-class, ‘as real as it gets’ live dealer gaming to our licensees, which include many of the world’s best-known gaming brands.AliveThis is Evolution’s overarching value. We aim always to be alive to every opportunity on behalf of our customers and their players to be proactive, responsive and go ‘the extra mile’ to deliver an exceptional service.Integrity & TeamworkWe are committed to responsible gaming, to compliance, to our licensees, and to their players. We are transparent, honest and professional in all of our dealings.Innovation & ReliabilityWe continue to develop innovative new solutions that deliver a competitive advantage for our licensees. Our solutions are not only ‘as real as it gets’ but also ‘as flexible as it gets’.Values That Add UpOur values are behind an enviable track record of achievement — a record regularly cited by new customers as their main reason for selecting Evolution as their Live Casino partner.