Teamcenter requirements, support and test management
Primary stack
Job description
About the Position
Teamcenter requirements, support and test management
Are you passionate about requirements management and ensuring unambiguousness, understandability, and traceability? Do you enjoy interacting with functional departments and launching requirements while raising the right questions? If so, Bosch Ltd. is looking for you to manage our Siemens Teamcenter Product Lifecycle Management (PLM) ecosystem.
Responsibilities
- Support customers in technical and application-specific support cases within the Siemens Teamcenter and Autodesk Inventor ecosystem.
- Head the Teamcenter key-user support community and steer them regarding Teamcenter changes, news, and ITIL-based ticket processing in ServiceNow.
- Independently troubleshoot, perform root cause analysis, and coordinate with Bosch Corporate IT and functional IT departments.
- Work with other departments like BMG/BDO and Bosch Corporate IT to process and close tickets in a customer-oriented manner.
- Ensure effective support hierarchy and fast ticket resolution within SLAs through close contact with worldwide distributed key-users.
- Contribute to updating training material and existing documentation during Siemens Teamcenter platform version changes.
- Execute and document functional tests during Siemens Teamcenter platform changes.
- Assist the BMG Teamcenter PO during requirements management and requirements hand-over to Bosch Corporate IT.
Requirements
- At least one of the following programming languages: C#.NET, C++, or Java (ideally C#.NET)
- Teamcenter SOA API usages
- Declarative Teamcenter AWC web-UI development (optional)
- Version control
- Teamcenter ITK (optional)
- Teamcenter workflow modelling
Qualifications
- BE/Btech / MCA in Computer Science / Information Science
- At least 5 years of experience in using and administrating Siemens Teamcenter Product Lifecycle Management (PLM) ecosystem
- 5-10 years of experience in using Autodesk Inventor
- 5-10 years of experience in IT Support based on an IT Service Management System – ideally ServiceNow
- At least 5 years of experience in ITIL-based incident and problem management
- Reliable, self-contained, team- and customer-oriented, and structured way of working
- Good communication skills and basic experiences in conflict management
- Fluent English (C-level)
- Ideally good German language ability (A-level)
We Offer
- Opportunity to work with a leading technology and services provider in India
- Be part of a company with a rich history and a global presence
- Competitive benefits and career growth opportunities
About the Company
In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Bosch has the largest development center outside Germany, for end-to-end engineering and technology solutions. The Bosch Group operates in India through twelve companies and employs over 30,500 associates. Bosch Limited is the flagship company of the Bosch Group in India.
Additional information can be accessed at www.bosch.in
Job Location
India
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