Tech Lead (m/f/d)

About the Position

At Superchat, we're revolutionizing how businesses communicate with their customers. By replacing traditional methods like phone calls, contact forms, and support tickets with messaging and AI, we're building the platform that powers this transformation. Founded in 2020, Superchat has become the platform of choice for over 10,000 businesses worldwide, from globally recognized brands to small businesses and startups. Today, millions of messages flow through Superchat every day.

We are hiring a backend-leaning Tech Lead to lead a team of 3-4 engineers and own the technology for a part of Superchat’s product. This is a hands-on leadership role where you’ll spend roughly half your time designing and building software and the other half enabling your team to perform at its best.

Responsibilities

• Spend approximately 50% of your time contributing directly to architecture, development, code reviews, and important technical projects.
• Lead a team of 3-4 engineers and take responsibility for its effectiveness, technical quality, and delivery.
• Work closely with your Product Manager to understand customer problems, shape solutions, scope projects, and set priorities.
• Establish clear technical direction while enabling engineers to own decisions and develop their judgment.
• Run regular 1:1s, give actionable feedback, and support each engineer’s development and performance.
• Remove blockers, manage dependencies, and help the team identify delivery risks early.
• Improve engineering practices and explore effective uses of AI throughout the software-development lifecycle.
• Contribute to hiring through technical interviews, structured feedback, and candidate conversations.

Requirements

• A strong, current backend engineer. You bring 3+ years of experience as a Senior or Staff Engineer and remain deeply involved in software development.
• Experienced with the JVM ecosystem. You have substantial experience with Java or another JVM language. Kotlin and AWS experience are a plus, since our backend runs on Kotlin/Quarkus.
• Ready to lead people. You may already have worked in a hybrid Tech Lead role, have been an Engineering manager for a short time or be taking your first steps in people leadership after successfully owning projects and architecture.
• Strong at delivery. You know how to turn product goals into reality. You are used to work in fast-paced startups and are a driver to increase velocity.
• Product-minded. You care about solving the customers problem. You engage with product decisions, challenge assumptions constructively and find pragmatic solutions to build things in a lean way.
• Clear communicator. You are able to explain complex technical things in detail to Engineers and in an understandable way to non-technical stakeholders. You create alignment and motivate people.
• Excited about AI-assisted development. You are already using AI in your development workflow and are eager to explore how it can improve engineering speed, quality and the way teams work.

Stakeholders

• Director of Engineering: Your manager and partner on people development, calibration, processes.
• Direct Reports: Engineers in your team; you own their development, performance and growth.
• Product Manager: PMs own what and why; you own how (delivery) and who (people).
• CTO and CPO: We are a lean organization with a flat hierarchy. You will regularly discuss the direction of architecture with the CTO and product with the CPO.

We Offer

• Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription.
• Regular company and team events.
• Annual personal development budget of €500 for conferences, courses, books, career coaching, and more.
• An inclusive and exciting startup culture that enables fast professional and personal growth.
• Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment.

About the Company

We want to build a community, not just a company. It’s important to us to create an environment where people genuinely enjoy spending time together - whether that’s through HYROX training, golfing, beer pong tournaments, running clubs, Warhammer, weekend activities, or whatever kind of community you’d like to help build here!

We're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the description. At Superchat, we welcome diverse perspectives and people who think rigorously.

Relocating to Berlin? We support you with practical relocation help. You'll feel home in no time.

We look forward to your application! 🙂

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