About the Position

We are hiring: Technical Account Manager

In this role you will:

Build and manage close relationships with allocated B2B clients and internal stakeholders;
Develop solutions and influence the strategic direction of clients;
Plan and lead processes between clients/internal stakeholders and in-house developers to meet, organize and simplify requirements; closely with internal teams to make sure all deadlines and client criteria are met;
Working hours: 9:00-18:00. Please note that the position serves the EMEA market and therefore follows the EMEA working hours.

Responsibilities

Build and manage close relationships with allocated B2B clients and internal stakeholders;
Develop solutions and influence the strategic direction of clients;
Plan and lead processes between clients/internal stakeholders and in-house developers to meet, organize and simplify requirements; closely with internal teams to make sure all deadlines and client criteria are met;

Fluent English (C1 level)
Advanced proficiency in Microsoft Excel, including complex formulas (e.g., XLOOKUP/VLOOKUP), PivotTables, data validation, conditional formatting, etc.
Experience in managing customer relationships and software release
Experience in Project/Account management
Flexibility and ability to work with minimum supervision
Strong interpersonal skills
Clear, concise written and verbal communication
Ability to explain complex ideas to non-technical people
Active listening, not just waiting to talk
Remaining composed during conflict or dissatisfaction

Environment tailored to allow you to realize your full potential;
Awesome mix between all benefits of a large company and all advantages of creative startup culture;
Tailor-made career program and many opportunities to grow and prove yourself;
Company-funded training;
Social benefits - Multisport card, additional medical insurance.