Technical Account Manager
Primary stack
Job description
About the Position
We are looking for a Technical Account Manager with a background in IT, excellent communication skills, and the ability to write concisely. You should be comfortable contributing ideas to technical discussions and assisting in issue resolution. This role will require a working knowledge of architectural principles such as microservices, APIs, relational versus document databases, and agile methodology. It does not require you to write code or be able to design solutions without the support of experienced solution architects.
You will also need a background in agency work and an instinct for the commercial implications of the technical and operational conversations you will have with clients.
The position offers exceptional opportunities to progress within a stable, fast-growing, and venture capital-free company.
Responsibilities
- Provide an analytical interface between development teams and clients.
- Liaise with product designers, developers, and QA team to ensure high-quality regular deployments.
- Develop relationships with key stakeholders and accounts.
- Identify opportunities and maximize revenue opportunities within accounts.
- Assist with writing proposals and scoping new opportunities.
- Work with the support team to resolve technical issues.
- A growth mindset to be able to find and effectively advocate your solutions.
Requirements
- Provide an analytical interface between development teams and clients.
- Liaise with product designers, developers, and QA team to ensure high-quality regular deployments.
- Develop relationships with key stakeholders and accounts.
- Identify opportunities and maximize revenue opportunities within accounts.
- Assist with writing proposals and scoping new opportunities.
- Work with the support team to resolve technical issues.
- A growth mindset to be able to find and effectively advocate your solutions.
Skills
- CSS / HTML
- NancyFX
- Docker
- Kubernetes
- Git
Person Specification
- 2 years of Digital Account Management or similar.
- Basic technical understanding of key components in modern software solutions.
- Extensive customer-facing/technical service experience.
- Ability to build effective relationships with stakeholders at all levels of an organization.
- Ability to present technical solutions to customers.
- Excellent time and project management skills.
Attendance
- Full-time
Join the Team
To apply, please send your CV and a covering email. We will get back to you and let you know about further steps.
Apply now
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Hack&Craft заснована спеціалістами з програмного забезпечення.На сьогоднішній день ми знаходимося у пошуку розробника, котрий приєднаеться до нашої команди, та виведе якість нашої роботи на наступний рівень.Деякий досвід необхідно мати, адже Ви маєте одразу зануритись у роботу.Наш кандидат отримає можливість працювати у динамічному середовищі, зробити власний внесок у створення інноваційних продуктів та кожен день буде в оточенні творчої команди молодих спеціалістів.Що ми робимо?Ми працюємо над широким спектром проектів, тому кожної неділі ми трошки «різні», але те, на що ми завжди фокусуємось — це створення якомога кращого враження на користувача тому ми створюємо веб-сайти та прикладні програми якими ми пишаємось, а наші клієнти лишаються задоволені. Ми невелика але дуже амбіційна компанія з великим творчим потенціалом. Ми привносимо інновації та смак у будь-який проект з яким працюємо.