Technical Advisor – Training & Quality (m/f/d)

About the Position

Technical Advisor – Training & Quality (m/f/d)

as of now | Full-time | Vienna, Graz, Klagenfurt, Karlsruhe, Remote

Salary: from € 44.170 gross/year, depending on qualification and experience.

We are looking for a passionate and creative individual to join our team as a Technical Advisor – Training & Quality. If you enjoy delivering impactful training content and have a knack for quality assurance, you'll fit right in. Your role will involve developing training formats that inspire and support our quality standards.

Responsibilities

• Processing internal employee inquiries and quality-related customer feedback
• Documenting and preparing quality-related aspects from work processes, internal feedback, and customer feedback
• Inquiry-based collaboration with relevant internal interfaces
• Preparing technical information for internal distribution to support and specialist departments
• Designing, planning, and conducting training courses (or follow-up courses) with Moodle
• Preparing and presenting training content, including creating and adapting training materials
• Reviewing learning progress and using practical examples to apply knowledge

Requirements

• Good technical knowledge in the areas of web hosting, domains, and vServer
• Experience in designing and conducting technical training courses or workshops
• Ability to convey technical content in a way that is tailored to the target audience, understandable, and practical
• Experience with training or e-learning tools (e.g., Moodle)
• Patient, structured, and quality-oriented approach to work with a high degree of personal responsibility
• Experience with Atlassian solutions (Jira, Confluence) is an advantage
• Creativity and adaptability in the design and implementation of training content
• Very good written and spoken German and English skills

We Offer

We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner,...

About the Company

Founded in 2008, the company has been part of the international Anexia Group since 2016 and, as an Internet Service Provider, serves over 75,000 business and residential customers worldwide. Our main strength lies in the provision of web hosting, virtual and dedicated servers, and support of the same through management services. We also offer our customers a large selection of Top Level Domains.

Worldwide, we serve over 200,000 satisfied customers with 400,000 domains.

Our quality has won several awards - picking up a 'Very good' from CHIP computer magazine.

Part of the Anexia Group with over 400 employees and 6 office locations worldwide.

Have we sparked your interest?

We look forward to your expressive application!

Apply now

Do you still have questions?

Daniela KOZÓ

Email: [email protected]