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Technical Analyst

The Workly·Salary not specified

Primary stack

AWSConfluenceJiraMicrosoft AutoGen

Nice to have's

Communication

Job description

About the Position

We are seeking a Senior Technical Analyst to join our team. The role will focus on supporting configuration, build, validation, and release activities for lab-based instrument data acquisition software, as well as overseeing post-release operational and support activities.

Responsibilities

  • Assist the technical lead with instrument data acquisition software architecture design
  • Request and configure on-premise and AWS cloud resources for instrument data acquisition software architecture and business workflow requirements
  • Serve as the primary point of contact and technical support for the operations team and business users
  • Coordinate activities with Merck teams to ensure infrastructure and software are deployable according to delivery timelines and lab migration plan
  • Author and execute all requirement test scripts and SDLC documentation
  • Interact with Merck project core and extended teams, attending meetings as necessary

Requirements

  • Direct experience with Microsoft & AWS products, services, and infrastructure
  • 3+ years of experience configuring and supporting lab-based instrument data acquisition software, including troubleshooting instrument & software connection issues in a pharmaceutical R&D space (GxP and non-GxP)
  • Strong understanding of supporting chromatography data systems with 50+ users and instruments in a pharmaceutical R&D space (GxP & non-GxP)
  • Demonstrated supervisory experience of small teams
  • Proven experience with lifecycle activities of instrument data acquisition software in a regulated environment
  • Experience developing IQ/OQ test cases and supporting testers through UAT
  • Excellent written and verbal communication skills - able to explain technical configuration decisions to both technical and non-technical audiences
  • Proven success producing IQ/OQ documentation and training materials, conducting 1:1 and group training sessions

Nice to Have

  • Previous experience using Confluence, JIRA, Xray/Vera, and ServiceNow

We Offer

  • Opportunity to work in a dynamic and innovative environment
  • Competitive compensation package
  • Remote work options

About the Company

The Workly s.r.o. is a company based in Praha, Czechia, dedicated to providing top-notch services in the software development sector.

Contact Information:

Address:

The Workly s.r.o.

4D CENTER, Kodaňská 1441/46,

101 00, Praha 10.

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