Technical Business Analyst (m/f/d)

About the Position

Technical Business Analyst (m/f/d)

Join Hetzner, one of Europe's largest web hosting providers and data center operators, as a Technical Business Analyst in Gunzenhausen, Germany. In this role, you will drive digital transformation and optimize business processes using AI.

About the Company

With several hundred thousand servers in operation, Hetzner provides high-tech products and reliable infrastructure at fair prices. Our team of over 500 employees is dedicated to shaping the digital future and delivering efficient solutions to complex problems.

Responsibilities

• Analyze, document, and evaluate existing business processes while identifying opportunities for optimization and automation
• Partner with business departments to drive digital transformation initiatives and promote the effective use of AI
• Identify, assess, and support AI use cases that enhance and optimize existing business processes
• Plan and facilitate workshops to gather, analyze, and prioritize business requirements
• Design, model, and improve business processes, creating functional concepts and implementation plans
• Assess the impact of new business requirements on existing processes and system landscapes
• Translate business needs into clear functional and technical requirements in close collaboration with software development and IT teams
• Lead and coordinate process improvement, digitalization, and AI initiatives through to their successful implementation
• Support testing, user acceptance, and the creation of sustainable process documentation while promoting best practices across the organization

Requirements

• A degree in Business Informatics, Computer Science, Business Administration, or a related field, or an equivalent qualification
• Several years of professional experience in business process management, business analysis, or process improvement
• Proven experience in analyzing, optimizing, and digitalizing business processes
• A strong interest in artificial intelligence and its practical application for process optimization; hands-on experience with AI-powered tools such as Microsoft Copilot, ChatGPT, or similar solutions is an advantage
• Excellent analytical and problem-solving skills, combined with a structured, proactive, and result-oriented approach
• Strong communication and stakeholder management skills, with experience in facilitating workshops and working with cross-functional teams
• Solid technical skills and experience in collaborating with software development and IT teams
• Familiarity with process modeling methodologies and requirements engineering
• Fluent German and good English communication skills, both written and spoken

We Offer

• Exciting, challenging, and varied tasks
• Personal interaction, efficient decision-making processes, and a strong DIY mentality
• Numerous social benefits, flexible working hours, and opportunities for professional and personal development
• Attractive salary
• Height-adjustable desks, free snacks & drinks
• 6 weeks of vacation and time off in lieu for 100% of overtime worked
• Free resources for your projects
• Option to work remotely up to two days per week
• Kindergarten subsidy with up to €100 per child
• Barbecues, game nights, team events, and more
• €800 donation budget per year for your favorite project
• Generous annual profit sharing based on the company's success

Contact

Do you have any questions? Feel free to reach out to us at [email protected] or call our contact person for this position.

• Sofia Wagner
• People Operations Manager
• +49 9831 505-139

Apply now!