Technical Business Systems Analyst/Support Engineer
Primary stack
Nice to have's
Job description
About the Position
We're seeking a Technical Business Systems Analyst/Support Engineer with 5-7 years of experience to join our investment management company in Singapore. The role will act as a regional representative and a bridge between traders, business stakeholders, and technology teams. The successful candidate will spend approximately 50% of their time supporting traders and resolving operational challenges, and 50% collaborating with development teams to deliver enhancements, define requirements, and drive the product roadmap.
Responsibilities
- Serve as the primary regional contact for traders and business stakeholders.
- Understand trading workflows, operational challenges, and business requirements.
- Analyze issues and identify solutions within existing platforms and processes.
- Define, prioritize, and refine development requirements and user stories.
- Collaborate closely with development teams throughout the delivery lifecycle.
- Contribute to product strategy and long-term roadmap planning.
- Coordinate with global teams to align business priorities and technology solutions.
- Provide incident management, root cause analysis, and production support.
- Drive process improvements, automation initiatives, and operational excellence.
- Act as an advocate for regional business needs within global product discussions.
Requirements
- At least 5-7 years of relevant working experience
- Strong stakeholder management and customer-facing communication skills.
- Experience with product ownership, business analysis, or application support.
- Strong SQL and database knowledge (Oracle/PL-SQL preferred).
- Linux/Unix administration, shell scripting, and log analysis.
- Windows service administration and troubleshooting.
- Data processing, reporting, monitoring, and performance analysis.
- Python scripting and automation.
- Hands-on AWS experience.
- Terraform and Infrastructure as Code (IaC).
- CI/CD and DevOps practices.
Nice to Have
- Trading, commodities, energy, or financial systems support.
- Agile delivery methodologies and backlog management.
- Experience working with globally distributed teams.
We Offer
- Competitive salary
- Opportunity to work with one of the world's largest investment management companies
- Remote work options
- Professional development budget
About the Company
Our customer is one of the world's largest investment management companies. Based in Southern California, our client manages close to $2 trillion in assets and is looking for a new partner to participate in a full-scale upgrade of their technology.
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A provider of software development services and innovative IT solutions with a worldwide customer base consisting mainly of large multinational corporations.