Technical Content Lead

About the Position

Technical Content Lead

Dallas, Texas; Georgia; San Francisco, California

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

Responsibilities

• Multi-Audience Content Creation: Write, edit, and publish dynamic, high-quality technical content, whitepapers, strategic briefs, blogs, and FAQ’s tailored for executive, internal, and customer-facing audiences.
• Customer Zero Storytelling: Partner directly with the Identity engineering and architecture teams to turn real-world internal deployment use cases into practical guidebooks, reference architectures, and customer-facing narratives that facilitate platform adoption and build market trust.
• Executive & Strategic Support: Collaborate directly with the CTO for Strategy to translate high-level vision, product direction, and zero-trust AI architectures into clear, compelling narratives.
• Cross-Functional Alignment: Partner with Marketing, Legal, Sales, Customer Success, and Product teams to align key technical communications with corporate brand standards, compliance requirements, and go-to-market strategies.
• Customer Zero & Adoption Storytelling: Turn real-world internal deployment use cases into practical guidebooks and customer-facing narratives that facilitate platform adoption and build market trust.
• Executive Sponsor Enablement: Develop strategic messaging assets and briefing materials to support high-touch engagements with key enterprise sponsors and customer executives.
• Content Strategy & Standards: Influence content architecture, messaging frameworks, and publication workflows to ensure consistency, clarity, and quality across all strategic communications.

Requirements

• Expert-Level English Proficiency: Expert-level written and verbal English fluency with exceptional storytelling capabilities, demonstrated through a portfolio of published long-form work for executive and technical audiences.
• Educational Background: Bachelor’s degree in English, Journalism, Communications, Technical Writing, or a related field preferred.
• Experience: 5+ years of experience as a technical writer, security communications analyst, or corporate technology writer within an enterprise SaaS, Cloud, or Cybersecurity environment.
• Cross-Functional Collaboration: Proven track record of successfully partnering with Legal, Marketing, Sales, and Executive leadership teams to manage complex review processes and sensitive communications.
• Technical Aptitude: Ability to digest complex cloud, enterprise security, API, and digital identity concepts and articulate them accurately for both technical and non-technical audiences.
• Creativity & Storytelling: Must have a creative angle to storytelling, with the ability to dissolve the technical jargon into concise and compelling content without losing the original intent. Must be able to challenge a narrative to test for the best approach, while also being able to meet publication standards and other guidance when required.
• Project Ownership: Self-starter mindset with strong ownership traits, able to lead multi-faceted documentation projects from concept to completion under dynamic timelines. You will be a team player who excels at working with multiple stakeholders, each with a unique perspective.

We Offer

• Competitive salary range: $132,000-$204,000 USD (depending on location)
• Equity, bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.

About the Company

The Okta Experience

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

U.S. Equal Opportunity Employment Information

Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Pay Transparency

Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

The foundation for secure connections between people and technology

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over [site_settings:copy--global_tokens--field_number_of_integrations] pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than [site_settings:copy--global_tokens--field_number_of_customers] organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.