Technical Delivery Manager

About the Position

We are seeking a Technical Delivery Manager with extensive project management experience to lead a portfolio of projects and drive business growth.

Responsibilities

• Client & Stakeholder Engagement: Serve as the primary point of contact for U.S.-based clients, ensuring clear, proactive communication of project progress, risks, and strategic opportunities. Build long-term relationships to secure retention and growth.
• Own Delivery & Execution: Lead a portfolio of projects, ensuring seamless execution from initiation to delivery. Oversee project planning, execution, risk mitigation, and quality control while managing internal teams and client stakeholders.
• Leadership & Team Management: Build, manage, and scale cross-functional technical teams. Drive hiring, performance management, and professional growth while fostering a high-trust, results-driven environment.
• Decision-Making & Conflict Resolution: Act as a trusted escalation point, driving data-backed decisions, resolving bottlenecks, and ensuring alignment between teams and clients.
• Process & Operational Excellence: Continuously refine delivery frameworks, introduce best practices, and optimize workflows to enhance efficiency and scalability.
• Business & Account Growth: Drive account expansion by identifying upsell and cross-sell opportunities, achieving Gross Profit Margin (GPM) targets, and contributing to overall revenue growth.
• Risk & Quality Management: Identify, assess, and mitigate project risks while enforcing high-quality standards. Ensure all deliverables meet or exceed client expectations.
• Budget & Resource Optimization: Manage project budgets, track expenses, and allocate resources effectively to maximize efficiency and profitability.
• Travel & Engagement: Travel up to 4-6 weeks annually for client meetings, business growth opportunities, and internal team alignment.

Requirements

• Extensive Project & Delivery Management Experience: Minimum 8-10 years in project management, technical delivery, or program management within software consulting/outsourcing environments.
• Client-Centric Mindset: 8+ years managing executive-level stakeholders, with a track record of retaining and expanding client relationships.
• Full Lifecycle Team Management: 8+ years leading teams, including hiring, performance management, and coaching.
• Agile & Distributed Team Expertise: Experience working with global, remote, and third-party teams in Agile environments, ensuring smooth collaboration and execution.
• Solid Technical Acumen: Hands-on experience in software development, quality assurance, or engineering, with the ability to understand technical trade-offs and constraints.
• Process & Change Management: Expertise in managing both legacy system transitions and greenfield product development from scratch.
• Strong Analytical & Problem-Solving Skills: Ability to identify inefficiencies, anticipate risks, and implement effective solutions with precision.
• Proven Leadership & Communication Skills: Strong executive presence with the ability to build trusted client relationships and drive strategic discussions at all levels.
• Fluency in English: Ability to travel for business (4-6 weeks per year) to engage with U.S.-based clients.

We Offer

• Opportunity to shape and build a dynamic company culture.
• Be part of a team that values every individual's contribution.
• Competitive benefits package.
• Professional growth opportunities.

About the Company

Your partner in building strong IT teams. From search to adaptation.

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