Technical Director (remote, UK based)

About the Position

Technical Director (remote, UK based)

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. The company employs 5,000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection, and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Responsibilities

• Developing and growing a team of Technical Managers in the UK.
• Implementing a comprehensive Ajax Systems training program for the UK market.
• Playing a key role in providing product feedback/requests.
• Introducing product roadmaps and new features for Ajax Systems distributors, as well as installers.
• Visiting key customers as needed, promoting and introducing product solutions according to customer thesis, in close collaboration with Ajax’s BDM’s.
• Teaching technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
• Testing product features and writing technical documentation for new products or solutions, and collaborating with the rest of the team.
• Analyzing customer needs in collaboration with sales departments.
• Creating vision, providing direction from own perspective.
• Developing training materials/content for the Technical Sales Training Team.

Requirements

• 5+ years of experience leading technical teams, ideally in a customer-facing or partner ecosystem environment.
• Industry background in alarm systems, video surveillance, security, telecommunications, or closely related fields.
• Strong working knowledge of CCTV systems, access control technologies, and fire alarm systems.
• Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems.
• Experience delivering offline and online technical training to technical audiences.
• Excellent presentation, communication, and interpersonal skills.
• Flexible and willing to travel for business trips, trade shows, and other professional events.
• Self-motivated and independent, with an outgoing personality and a proactive approach to work.

We Offer

• Opportunity to work with a leading global security systems company.
• Remote work options.
• Professional growth and development opportunities.

About the Company

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. The company employs 5,000 specialists.