Technical Documentation Engineer (E-Bike/Bicycle Industry Preferred)

About the Position

Technical Documentation Engineer (E-Bike/Bicycle Industry Preferred)

Muntinlupa City, Metro Manila, Philippines

SGS is a global leader in testing, inspection, and certification, helping companies ensure quality and compliance. The GBS team in the Philippines provides operational support to international affiliates.

Responsibilities

• Report Editor Specialist: Prepare accurate, detailed, and timely test reports by reviewing all test documentation, validating information, adding technical observations, and ensuring reports meet EFBE’s quality standards.
• Comply with SGS Code of Integrity and Professional Conduct.
• Review original test orders, laboratory records, protocols, photographs, and all supporting documentation to ensure completeness and accuracy.
• Assess plausibility, identify and challenge inconsistencies, and proactively request any missing information.
• Prepare draft test reports using standardized templates from the approved catalogue.
• Incorporate relevant observations and technical details as required to ensure clarity and accuracy.
• Submit draft reports for review by the Project Engineer or Laboratory Manager.
• Revise and finalize documentation in line with the feedback received.
• Uphold strict standards of confidentiality, impartiality, and compliance in accordance with ISO/IEC 17025 and SGS guidelines.
• Be knowledgeable and compliant with SGS procedures and standards.
• Build and maintain strong working relationships.
• Comply with all SGS QHSE and HR policies and procedures.

Requirements

• Bachelor’s degree in Engineering, or equivalent educational background and experience.
• C1 English fluency or better.
• Prior experience or strong exposure to bicycle and/or e-bike technology.
• Familiarity with MS Word–based documentation and structured reporting templates.
• Experience in quality assurance, testing environments, or laboratory documentation is a plus.
• Ability to work independently, challenge ambiguous information, and communicate clearly with the engineering team.

Required Skills

• Technical background preferably in consumer products.
• Highly organized and a proven ability to meet deadlines.
• Excellent organizational, time management, and prioritization skills.
• Ability to communicate at all levels internally and externally.
• Calm and controlled under pressure, confident in decision-making, able to work independently.
• Strong IT skills.
• Keen to learn and take a proactive approach to expand own knowledge.
• Approachable and flexible, a team player and leader.

Desirable

• Excellent command of the English language (written and verbal).
• Strong understanding of bicycle and e-bike technology, components, terminology, and test procedures.
• Exceptional attention to detail and accuracy.
• Ability to interpret handwritten lab notes, technical protocols, and image-based evidence.
• Strong organization and documentation skills.
• Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.

We Offer

• Competitive salary
• Opportunity to work with a global leader in testing, inspection, and certification
• Professional development opportunities
• Collaborative and supportive work environment

About the Company

SGS is a global leader in testing, inspection, and certification, helping companies ensure quality and compliance. With a presence in over 1,650 offices and laboratories worldwide, SGS provides operational support to international affiliates, ensuring the highest standards of quality and integrity.