Technical Lead Messagerie Outlook

About the Position

Technical Lead Messagerie Outlook

Rabat, Rabat-Salé-Kénitra, Morocco

ALTEN DELIVERY CENTER MAROC, a subsidiary of the global leader in engineering and technology consulting established in 2008 and present in Fès, Rabat, Tétouan, and Casablanca, currently has over 2300 consultants and aims to reach a center of excellence of 3100 ALTEN consultants by the end of 2024. ALTEN Maroc is now a major player in the professional integration of engineers. We support our clients, industry leaders, in their development strategies in the fields of automotive, rail, IT, R&D, and Telecoms & Media.

Joining ALTEN MAROC means:

• Diverse career paths with career opportunities, internal, sectoral, geographical, and job mobility.
• Certified and diploma training.
• Regular events to combine well-being and performance.

Responsibilities

Expertise & Conception

• Define the technical architecture of the Outlook solution and ensure its alignment with technical standards (architecture, security).
• Build, maintain, and evolve the technical roadmap of the product.
• Participate in the design, sizing, and scalability of messaging services.

Industrialisation & Operations

• Implement and continuously improve monitoring, alerting, automation, and CI/CD pipelines.
• Ensure the performance, availability, and resilience of the Outlook service.
• Oversee the integration and deployment of technical evolutions.
• Serve as a level 3 expert for major incidents.

Governance & Quality

• Ensure the quality of technical deliverables and maintain cross-functional standards.
• Contribute to risk analyses, audits, and cybersecurity requirements.

Collaboration & Leadership

• Work closely with the Product Owner, architects, cybersecurity, the Exchange Online team, and other TGITS squads.
• Provide a mentoring role, support engineers, and strengthen the technical culture of the squad.
• Contribute to cross-functional technical instances and continuous improvement workshops.

Key Deliverables

• Technical product roadmap.
• Detailed architecture and technical documentation.
• Test plans and technical validation.
• Performance indicators (SLA, SLO, SLI).
• Technical post-mortems and improvement plans.
• Industrialisation scripts, automations, and dashboards.
• Relational skills
• Technical leadership: Ability to guide, challenge, and mentor the engineering team.
• Clear and pedagogical communication: Ability to simplify complex technical topics for the PO, business, and cross-functional teams.
• Natural cross-functional collaboration: Smooth work with cybersecurity, architects, other product squads, RUN, and global M365 teams.
• Proactivity & autonomy: Propose improvements for product reliability, user experience, and industrialisation.

Requirements

• Core Skills

  • Microsoft 365
  • Exchange Online
  • PowerShell
  • Microsoft 365 Defender
  • Purview
  • Intune
  • Agile Product
  • ITIL
  • FinOps

• Secondary Skills

  • Observability
  • Grafana
  • Prometheus
  • App Insights
  • Network Infrastructure
  • Security Infrastructure

Nice to Have

• Advanced expertise in PowerShell (automation, Exchange Online operations).
• Proficiency in Microsoft 365 Defender, Purview, Intune.
• Knowledge of hybrid environments (Exchange On-Prem + Cloud).
• Understanding of network and security infrastructures (TLS, SMTP, mail routing).

We Offer

• Competitive salary
• Opportunity to work in a dynamic and innovative environment
• Professional development opportunities

About the Company

ALTEN Maroc is a leading player in the professional integration of engineers, supporting industry leaders in their development strategies across various sectors.